Customerbase.ai / Detective.io (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Customerbase.ai / Detective.io (discontinued)
Score 8.0 out of 10
N/A
Detective (formerly Charlie App) helped salespeople to find prospects, identify their pains, etc. It was acquired by Customerbase.ai, which is now discontinued.N/A
Pricing
Customerbase.ai / Detective.io (discontinued)
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Customerbase.ai / Detective.io (discontinued)
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Customerbase.ai / Detective.io (discontinued)
Considered Both Products
Customerbase.ai / Detective.io (discontinued)
Chose Customerbase.ai / Detective.io (discontinued)
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works …
Features
Customerbase.ai / Detective.io (discontinued)
Prospecting
Comparison of Prospecting features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
3.0
1 Ratings
88% below category average
Load time/data access3.01 Ratings
Sales Intelligence Data Standards
Comparison of Sales Intelligence Data Standards features of Product A and Product B
Customerbase.ai / Detective.io (discontinued)
9.0
1 Ratings
14% above category average
Contact information9.01 Ratings
Company information9.01 Ratings
Best Alternatives
Customerbase.ai / Detective.io (discontinued)
Small Businesses
Lead411
Lead411
Score 8.2 out of 10
Medium-sized Companies
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
Enterprises
TechTarget Priority Engine
TechTarget Priority Engine
Score 9.9 out of 10
All AlternativesView all alternatives
User Ratings
Customerbase.ai / Detective.io (discontinued)
Likelihood to Recommend
7.0
(1 ratings)
User Testimonials
Customerbase.ai / Detective.io (discontinued)
Likelihood to Recommend
Discontinued Products
If you are in any type of sales, and meeting with people, it is a must. If you already know you contact well, it doesn't have as much value for that particular meeting. Also I wish there was a way to not sync internal meetings, as it just provides clutter, and I don't need info on those people.
Read full review
Pros
Discontinued Products
  • They easily connect with my Outlook to sync my upcoming meetings.
  • It provides me with the social profiles of people I am meeting with.
  • It gives me the ability to have all my info about my contact in one place to easily review.
Read full review
Cons
Discontinued Products
  • At times it doesn't pull a social profile for the contact correctly, or at all, when I know the person has a profile.
  • The interface is a little clunky, and the font is too large. It could be a lot smaller and still effective.
  • It takes a lot of time to sync at points, which is frustrating.
Read full review
Alternatives Considered
Discontinued Products
The thing that Charlie does best is it aggregates everything in one place. It allows me to have a one-stop shop, that I can quickly review prior to heading into a meeting. People are usually amazed with the amount of info that Charlie can give you, and it almost always works its way into my sales call.
Read full review
Return on Investment
Discontinued Products
  • The info I pull from Charlie prior to the meeting is almost always brought up as a conversation starter.
  • Charlie helps my relationships go deeper than just surface level info.
  • The ability to go deeper in my relationships while using Charlie has absolutely closed me business.
Read full review
ScreenShots