Device42 vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Device42 | Score6.4 out of 10 | N/A | Device42, a Freshworks company, is an agentless discovery system for Hybrid IT. Device42 can continuously discover, map, and optimize infrastructure and applications across data centers and cloud, in order to provide an accurate views of the IT ecosystem. | $1,449 1-1K IPs |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| Device42 | Manhattan Active Customer Engagement | |||||||||||||||
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| Editions & Modules |
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | Pricing for each customer requesting a SaaS installation/deployment is negotiated on a case by case basis, and depends on many factors | — | ||||||||||||||
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| Device42 | Manhattan Active Customer Engagement | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
100% Would buy again 11 Answers | No answers on this topic | |
| Delivers good value for the price | ||
100% Delivers good value for the price 11 Answers | No answers on this topic | |
| Happy with the feature set | ||
100% Happy with the feature set 11 Answers | No answers on this topic | |
| Lived up to sales and marketing promises | ||
100% Lived up to sales and marketing promises 10 Answers | No answers on this topic | |
| Implementation went as expected | ||
89% Implementation went as expected 8 Answers | No answers on this topic | |
| Device42 | Manhattan Active Customer Engagement | |
|---|---|---|
| Small Businesses | No answers on this topic | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | Microsoft System Center Score8.4 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | Microsoft System Center Score8.4 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Device42 | Manhattan Active Customer Engagement | |
|---|---|---|
| Likelihood to Recommend | 9.6 | 8.0 |
| Device42 | Manhattan Active Customer Engagement | |
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| ScreenShots | Device42 Screenshots |



