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Digia Engage vs. Support.com Guided Path

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Digia Engage

Support.com Guided Path

1 Reviews and Ratings

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Digia Engage

    		N/A
    Mid-Size Companies (51-1,000 employees)
    		Digia Engage is a standalone in-app engagement platform purpose-built for product and growth teams who need to ship engagement experiences without waiting on app releases or engineering cycles. Where traditional engagement tools bolt on to existing app infrastructure, Engage is architected as a CEP (Customer Engagement Platform) layer: a lightweight SDK (under 2MB) that responds in sub-100ms and integrates in roughly 20 minutes. Once integrated, teams can launch and…N/A

    Support.com Guided Path

    Score8 out of 10
    		N/ASupport.com headquartered in Sunnyvale offers Guided Path, the company's customer self-help and guided assistance platform for mobile and desktop apps.N/A
    Pricing
    Digia EngageSupport.com Guided Path
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Digia EngageSupport.com Guided Path
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeRequiredNo setup fee
    Additional DetailsPrice is determined by monthly active users.—
    More Pricing Information
    Best Alternatives
    Digia EngageSupport.com Guided Path
    Small Businesses
    Pendo.io
    Score8.5 out of 10
    Pendo.io
    Score8.5 out of 10
    Medium-sized Companies
    Whatfix
    Score10 out of 10
    Whatfix
    Score10 out of 10
    Enterprises
    Whatfix
    Score10 out of 10
    Whatfix
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Digia EngageSupport.com Guided Path
    Likelihood to Recommend
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Digia EngageSupport.com Guided Path
    Likelihood to Recommend
    Digia
    No answers on this topic
    Support.com
    It is well suited for consumers with small business[es], but in my view not suitable for large businesses.
    Incentivized
    Verified User
    Read full review
    Pros
    Digia
    No answers on this topic
    Support.com
    • Helped in customer and technical support with massive home based team.
    • Optimized home sourcing and industry leading solutions.
    • Helped a lot in Education and Healthcare.
    Incentivized
    Verified User
    Read full review
    Cons
    Digia
    No answers on this topic
    Support.com
    • Need more value with products.
    • Need more value with warranty.
    • Cloud platform needs improvement.
    Incentivized
    Verified User
    Read full review
    Alternatives Considered
    Digia
    No answers on this topic
    Support.com
    No alternative utilized
    Incentivized
    Verified User
    Read full review
    Return on Investment
    Digia
    No answers on this topic
    Support.com
    • No specific resources required.
    • Less team because of home based services.
    • User friendly.
    Incentivized
    Verified User
    Read full review
    ScreenShots

    Digia Engage Screenshots

    Screenshot of The library of spin-to-win wheels, offer bottom sheets, NPS surveys, feature tooltips, video stories, and low-stock alerts. Every template is fully customizable, so teams ship personalized in-app experiences without waiting on a release cycle.Screenshot of Guides, Surveys, Floating Windows, Nudges, or Inline experiences, that can be designed on a freeform Canvas builder. A live phone preview shows exactly how each campaign will look to users.Screenshot of The Digia gallery of offer dialogs, coupon cards, referral prompts, and product launches. Set target screens and variables in a guided five-step flow.Screenshot of Presets that control when users see a campaign - once ever, once per session, once per day, or N times then stop. Digia Engage shows the effective frequency in plain language before publishing.Screenshot of Viewable impressions, unique reach, click-through rate, and frequency per user with period-over-period comparisons. Drill into daily trends and item-level funnels to see which experiences drive engagement and conversions.Screenshot of some of Digia Engage's users.