Digital.ai TeamForge vs. Manhattan Active Customer Engagement
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Digital.ai TeamForge | Score7 out of 10 | Enterprise companies (1,001+ employees) | Digital.ai (formerly CollabNet) aims to help enterprises and government organizations deliver high-quality software at speed with TeamForge, its application lifecycle management suite. According to the vendor, Digital.ai offers innovative solutions, provides consulting and Agile training services, supports more than 10,000 customers with 6 million users in 100 countries, and has been recognized for 13 consecutive years as SD Times 100 “Best in Show” winner in the… | N/A |
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
| Digital.ai TeamForge | Manhattan Active Customer Engagement | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Digital.ai TeamForge | Manhattan Active Customer Engagement | |
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| Small Businesses | Polarion ALM Score10 out of 10 | Simplify360 Score7.8 out of 10 |
| Medium-sized Companies | PTC Windchill RV&S Score2 out of 10 | Customer.io Score9.1 out of 10 |
| Enterprises | ![]() IBM Engineering Lifecycle Management Score5 out of 10 | SAP Service Cloud Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Digital.ai TeamForge | Manhattan Active Customer Engagement | |
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| Likelihood to Recommend | 8.0 | 8.0 |
| Support Rating | 9.0 | - |
| Digital.ai TeamForge | Manhattan Active Customer Engagement | |
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| ScreenShots | Digital.ai TeamForge Screenshots |





