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Digital.ai TeamForge vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Digital.ai TeamForge

    Score7 out of 10
    Enterprise companies (1,001+ employees)
    Digital.ai (formerly CollabNet) aims to help enterprises and government organizations deliver high-quality software at speed with TeamForge, its application lifecycle management suite. According to the vendor, Digital.ai offers innovative solutions, provides consulting and Agile training services, supports more than 10,000 customers with 6 million users in 100 countries, and has been recognized for 13 consecutive years as SD Times 100 “Best in Show” winner in the…N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    Digital.ai TeamForgeManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Digital.ai TeamForgeManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
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    Digital.ai TeamForgeManhattan Active Customer Engagement
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Digital.ai TeamForgeManhattan Active Customer Engagement
    Likelihood to Recommend
    8.0
    (2 ratings)
    8.0
    (1 ratings)
    Support Rating
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Digital.ai TeamForgeManhattan Active Customer Engagement
    Likelihood to Recommend
    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
    CollabNet TeamForge is more well-suited for technically knowledgeable users such as developers, systems analysts, QA but not for non-technical users due to the technical data used throughout the tool. CollabNet TeamForge is appropriate for most applications development. In any industry especially suited for high demand software delivery environments.
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
    • Code security.
    • Code migration.
    • Agile tie-in.
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
    • I would like to see personalization for managing artifacts, that is, allowing the user to customize pages and save personalized settings and then save them as bookmarks.
    • I would like an improved subversion browser such as a graphical user interface rather than a basic file explorer.
    • I would like built in features for CollabNet TeamForge integrated with subversion so that i can associate my private code branches and code changes.
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Support Rating
    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
    They always answer the phone when we put a call in, any time. They have consistently sent out contractors when needed and were there every step of the way when we switched over from ClearCase to TeamForge years ago. The support is what you really pay for when you buy into TeamForge.
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
    CollabNet TeamForge is superior to Mercury mainly because it has a subversion change management tool integrated with the product. CollabNet TeamForge offers more complexity but with more flexibility for managing and tracking projects. I think
    CollabNet TeamForge is more comprehensive than either Mercury and JIRA. They're all user friendly tools with short learning curves but CollabNet TeamForge is most efficient in my experience.
    JIRA was recently adopted for particular applications and is currently being evaluated by various technology teams.
    Incentivized
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    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Return on Investment
    Digital.ai (formerly XebiaLabs, CollabNet VersionOne, and Arxan)
    • Unfortunately, I do not have access to ROI information.
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    ScreenShots

    Digital.ai TeamForge Screenshots

    Screenshot of TeamForge OverviewScreenshot of TeamForge Reporting DashboardScreenshot of Chef Deployment TraceabilityScreenshot of Defects Trend Report