D&B Risk Analytics vs. NMI Merchant Central

Great for vendor risk management and running financial health reports on our supplier base. In addition, our transactional banking team uses the platform (more specifically the Paydex score) to assess obligors and clients for financial health. I think the ESG component of the platform still needs more work. I don't think there's enough data in the industry to really make good predictive scores.

It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.

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• Robust insight on financial health.
• Continuous monitoring & alerts.
• Predictive measurers that are quantifiable.

• the new clients can be onboarded within minutes and this stands out among other competitive applications
• has ROI calculator within the website making it hassle free
• Shows up risk flags of clients with special monitorX

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• Finding the correct entity in D&B. There are usually tons of D&B #s for one entity.
• ESG ratings still need work.
• We are still determining internally what the best practice is for these financial health ratings. What does it mean for us?

• Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
• Workflow customization is not easy for all users and can require some coding skills on the back end.
• Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.

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It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.

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D&B Risk Analytics contains all information I need to do my job well and has a daily updated scores to reflect the financial situation.

It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.

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I only used D&B Risk Analytics.

The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.

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• We have had the solution for less than a year, so it is tough to say how much positive/negative impact it has had.
• We are now able to continuously monitor some entities in our supplier base. We were not able to do this before.

• The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
• The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
• Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info