DocBee Ticket-System vs. Matrix42 Service Management
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
 DocBee Ticket-System | N/A | N/A | The DocBee Ticket-System is a German-engineered ITSM product with fully automated workflows that adapt to any unique work process, considering every essential step without requiring programming skills. Designed specifically for IT service providers, DocBee drives faster issue resolution, and complete control over service management operations. | $49 per month per user |
 Matrix42 Service Management | Score5 out of 10 | N/A | Matrix42 Service Management is an ITSM solution suite. | N/A |
| DocBee Ticket-System | Matrix42 Service Management | |||||||||||||||
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| Editions & Modules |
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| Offerings |
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| Entry-level Setup Fee | Required | No setup fee | ||||||||||||||
| Additional Details | 11+ users the price-per-user changes | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| DocBee Ticket-System | Matrix42 Service Management | |
|---|---|---|
| Small Businesses |  Agiloft Service Desk (discontinued) Score9 out of 10 | Agiloft Service Desk (discontinued) Score9 out of 10 |
| Medium-sized Companies |  ManageEngine ServiceDesk Plus Score9.2 out of 10 | ManageEngine ServiceDesk Plus Score9.2 out of 10 |
| Enterprises |  Ivanti ITSM Score6.3 out of 10 | Ivanti ITSM Score6.3 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |