DocuSign Gen vs. Mitratech HotDocs

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign Gen
Score 0.0 out of 10
N/A
A solution for Salesforce that enables users to generate professional documents in just a few clicks, used to merge customer, product, and pricing data to generate documents in Microsoft Word, PDF or DocuSign document formats. Gen is a Salesforce-native application that integrates into Salesforce Sales Cloud and Revenue Cloud (CPQ+, Billing and Subscription Management).N/A
Mitratech HotDocs
Score 1.2 out of 10
N/A
Mitratech HotDocs is a document automation solution used to turn documents and forms into intelligent templates and workflows for document assembly. HotDocs was acquired by Abacus Next in 2017, and by Mitratech in 2024.N/A
Pricing
DocuSign GenMitratech HotDocs
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DocuSign GenMitratech HotDocs
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuSign GenMitratech HotDocs
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User Ratings
DocuSign GenMitratech HotDocs
Likelihood to Recommend
-
(0 ratings)
1.0
(10 ratings)
Usability
-
(0 ratings)
1.0
(2 ratings)
Support Rating
-
(0 ratings)
8.5
(2 ratings)
Implementation Rating
-
(0 ratings)
4.0
(1 ratings)
User Testimonials
DocuSign GenMitratech HotDocs
Likelihood to Recommend
DocuSign
No answers on this topic
Mitratech
It is well suited in the organisations which deals with lots of paper work like legal, teaching, research, etc as they need similar kind of documents again and again. In a typical office set up it is of great use by human resource, marketing and legal department. Hot docs is not suitable if you have a proprietary or solo business as it do not caters to them.
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Pros
DocuSign
No answers on this topic
Mitratech
  • Personalized training. We were able to get an expert on a video call who walked us through solutions to each of our unique problems (i.e. all fifty states have different notary blocks, how can we auto-populate it when the state of the deal is selected?).
  • Team access. Multiple people can work with the templates at once, thus allowing the members of our team who deal with financials to work on their documents while others focus on the organizational and legal documents.
  • Once you have successfully drafted your templates, it runs incredibly smooth (barring any minor hiccups that happen with software updates) and efficiently.
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Cons
DocuSign
No answers on this topic
Mitratech
  • Most HotDocs templates demand high-level code. This includes complicated Word codes
  • Using HotDocs is incredibly user-friendly. Creating and maintaining templates is a programming task
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Usability
DocuSign
No answers on this topic
Mitratech
If I cannot get tech support (especially at the supervisory level) during my work hours, then what good is their program?
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Support Rating
DocuSign
No answers on this topic
Mitratech
The support is fine, but make no mistake it is PAID support because you have to purchase it each year in order to keep the updates.
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Implementation Rating
DocuSign
No answers on this topic
Mitratech
If you use WordPerfect X9 - choose"no word-processing software."
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Alternatives Considered
DocuSign
No answers on this topic
Mitratech
I haven't evaluated other products. We are so used to HotDocs that it would be difficult for us to switch to something else. We continue to use HotDocs because switching cost is high once you have already started. Be careful before beginning to use this program, as it is hard to breakaway.
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Return on Investment
DocuSign
No answers on this topic
Mitratech
  • Positive - Quicker turn around on producing standard documents tailored to the client's specific needs.
  • Negative - Long learning curve. Not an "out of the box" program. It has to be customized.
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ScreenShots