DocuSign Identify vs. Yubico YubiKeys

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuSign Identify
Score 9.5 out of 10
N/A
DocuSign Identify makes identity proofing and authentication a part of eSignature. This helps users to protect important agreements, and customer experience. The solution helps meet requirements with Know Your Customer (KYC), Anti-Money Laundering (AML) and regional regulations. Verification status is recorded in every Certificate of Completion.N/A
Yubico YubiKeys
Score 9.4 out of 10
N/A
Yubico YubiKeys make the internet safer with phishing-resistant multi-factor authentication (MFA) by providing simple and secure access to computers, mobile devices, servers, and internet accounts. The Yubico YubiKey stops account takeovers at scale by mitigating phishing and ransomware attacks, and delivers users authentication with a simple touch or tap.
$3.94
per month per user
Pricing
DocuSign IdentifyYubico YubiKeys
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DocuSign IdentifyYubico YubiKeys
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
DocuSign IdentifyYubico YubiKeys
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DocuSign IdentifyYubico YubiKeys
Small Businesses

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Score 9.0 out of 10
Medium-sized Companies

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Cisco Duo
Cisco Duo
Score 9.5 out of 10
Enterprises

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Cisco Duo
Score 9.5 out of 10
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User Ratings
DocuSign IdentifyYubico YubiKeys
Likelihood to Recommend
10.0
(1 ratings)
9.4
(102 ratings)
Likelihood to Renew
-
(0 ratings)
9.0
(7 ratings)
Usability
-
(0 ratings)
9.2
(4 ratings)
Availability
-
(0 ratings)
9.8
(2 ratings)
Performance
-
(0 ratings)
9.8
(2 ratings)
Implementation Rating
-
(0 ratings)
8.8
(3 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Ease of integration
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
DocuSign IdentifyYubico YubiKeys
Likelihood to Recommend
DocuSign
One specific scenario that we use this tool is to verify the identity of our clients whenever they request a loan from our company. We are required to ask for their ID verification. It's a great tool that saves you time but also is secure and easy to use for your clients. It makes the whole process easier and faster.
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Yubico
I think, as I said, it's perfectly suited for second-factor authentication where all you have to do is a security team registers the key and you put it in your laptop and then you use it as a second factor. I think that's the best use case governing all access to making it a mandatory second factor so not relying on your cell phone or authenticator app, you just have this hardware thing which is much more secure and you can carry it with you as well when you are traveling.
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Pros
DocuSign
No answers on this topic
Yubico
  • Remote access. I'm able to sign documents with the certificates that we have placed on our Yubico YubiKeys, so it's nice to be able to sign a document from anywhere, from any computer with my YubiKey instead of having to look for an adapter for my common access card.
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Cons
DocuSign
No answers on this topic
Yubico
  • It can be about access control because either right now it's just you have access or you don't have access. I think there can be a use case where you are allowed a particular set of servers and not a particular set of servers. I think maybe it's there or we don't use it, but I haven't seen that. I think I've used Yubico YubiKeys at two companies and I haven't seen that. Maybe that's something that can be added.
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Likelihood to Renew
DocuSign
No answers on this topic
Yubico
As for implementing YubiKey its simple so I don't see us using anything else as we have experienced no issues so fare. Adding these to our environment is still new for us currently but in the transition phase I only see us buying YubiKey. It is highly rated and well known and cost is reasonable so no need to find another solution.
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Usability
DocuSign
No answers on this topic
Yubico
I give slightly better than average rating because of the complexity in using a Yubikey. It is not as easy as native push notifications for 2FA products, however, it provides much better strength. Rating this higher or lower would be a disservice to people reading this review. If you are in the market for a hardware 2FA tool, Yubikey will be a great asset in your toolbox.
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Reliability and Availability
DocuSign
No answers on this topic
Yubico
We have not experienced any issues with availability which is very important when you are dealing with a company that holds the keys to the gate. We have had more issues with availability from our SaaS providers before with authentication but that was on their end. YubiKey has worked every time for us over the course of the last 6 or so months we began testing phase.
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Performance
DocuSign
No answers on this topic
Yubico
We have not seen any lag in loading pages and getting into systems or sites. In comparison to other 2FA and MFA options it is actually faster most of the time to authenticate due to not having to type in. We require users to have long passwords and when there is an option given for password less they jump on it with excitement. As we explore going password less on their PC's the YubiKey is going to make their lives a lot easier to access the resources they need.
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Support Rating
DocuSign
No answers on this topic
Yubico
We have only interacted with support once but it was quick and easily answered. Mostly just questions regarding adding this to certain apps.
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Implementation Rating
DocuSign
No answers on this topic
Yubico
I figured it all out on my own with the excellent product documentation provided by Yubico. I even managed to produce a backup YubiKey in case I lost my frequently used one. This was crucial when I temporarily lost the original.
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Alternatives Considered
DocuSign
We selected DocuSign Identify because of the company's reputation. We already use DocuSign to request signatures, but this new feature syncs well with our process
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Yubico
Yubico YubiKeys has been a leader in the security key market, and I think they have a new product we just read about two days back and they can store up to a hundred private keys now. So I think this is what it distinguishes them from the market, apart from this, whatever features we need personally and for our customers. So they provide all those features, but versus the other brands.
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Scalability
DocuSign
No answers on this topic
Yubico
For us I feel like the ease of deployment has made this product very appealing, overall this will make the scalability very easy for us to push out once we roll out to our users and the management tools that we have looked at will make the admins like me happy as it is clear and easy to use. The rollout process looks to be very straight forward from the demos that we have looked at regarding the enterprise tools.
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Return on Investment
DocuSign
  • Our process has improved tremendously. We can now request ID verification in minutes. It takes our clients five minutes to verify
  • It is a safe way to request for ID verification
  • No hassle and unnecessary back and forth emails
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Yubico
  • I think it's the flexibility in being able to let users pick the type of authentications that they want to use. Some are comfortable with the touch device on the physical Yubico YubiKeys. Others prefer the mobile app. So it provides flexibility for our users to choose how they want to authenticate without running a file of our security requirements.
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ScreenShots