DocuTrack vs. FrameworkLTC

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
DocuTrack
Score 0.0 out of 10
N/A
DocuTrack® is a customizable pharmacy workflow software. It reduces manual tasks to make the user's pharmacy more efficient. It provides ready access to information for quick and accurate answers to customers' questions. With one click, DocuTrack’s Unified Search can be used to find prescription status from DocuTrack, Axys®, and DeliveryTrack®. Performance reports show trends in pharmacy volume while customizable alerts notify of any order backups. Plus, DocuTrack’s Audit Assist can…N/A
FrameworkLTC
Score 4.0 out of 10
N/A
FrameworkLTC is specifically a closed-door specialty pharmacy management software, from SoftWriters headquartered in Pittsburgh.N/A
Pricing
DocuTrackFrameworkLTC
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DocuTrackFrameworkLTC
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
DocuTrackFrameworkLTC
User Ratings
DocuTrackFrameworkLTC
Likelihood to Recommend
-
(0 ratings)
4.0
(1 ratings)
Usability
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
4.0
(1 ratings)
User Testimonials
DocuTrackFrameworkLTC
Likelihood to Recommend
RedSail Technologies
No answers on this topic
SoftWriters
FrameworkLTC is currently the most flexible and robust dispensing software platform for use by long-term care pharmacies. Overall, product flexibility allows users to service the very distinct and unique needs of client facilities. Workflow management is robust. FrameworkLTC would be well-served to migrate to a web-based platform, thus requiring far less cost in terms of infrastructure and IT support. Financial management tools associated with FrameworkLTC are archaic and exceptionally tedious to use, but still offer the best control over financial data of any software that we evaluated.
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Pros
RedSail Technologies
No answers on this topic
SoftWriters
  • Product flexibility
  • Tailored business rules for each client facility
  • Integration with most modern EHR platforms.
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Cons
RedSail Technologies
No answers on this topic
SoftWriters
  • Code quality
  • Understanding how LTC pharmacies operate and do business in reality.
  • Requires "fat client" installation and maintenance.
  • Customer support often learns more about errors and resolutions from our team than we learn from customer support.
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Usability
RedSail Technologies
No answers on this topic
SoftWriters
Core functionality works quite well. Data integrity and quality is excellent. There is no question that our clinical data is accurate, reliable, and well-protected. The daily user interface—after undergoing training—is logical in most cases and consistent across individual service lines. Users are able to come in and do their job.
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Support Rating
RedSail Technologies
No answers on this topic
SoftWriters
New releases tend to introduce as many bugs as they fix. The support staff is often unable to assist with issues that are more complex than basic "reading the manual" issues. In many cases, even after escalation, we have received feedback that certain functionality is intended and not considered a bug, even though the way the application behaves is in no possible way the desired behavior for use within a real-world pharmacy.
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Alternatives Considered
RedSail Technologies
No answers on this topic
SoftWriters
FrameworkLTC is the most flexible platform with the best user experience. Competitors are even farther behind than FrameworkLTC on innovation and modernizing the software offering as a SaaS instead of an on-premise client-server model. FrameworkLTC has clinical and financial reporting capabilities that are superior to its competitors.
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Return on Investment
RedSail Technologies
No answers on this topic
SoftWriters
  • Allowed for expansion to multiple lines of business.
  • Better control over inventory and pricing.
  • A data structure that allows sophisticated analysis using third-party data visualization tools.
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ScreenShots

DocuTrack Screenshots

Screenshot of DocuTrack’s Audit Assist which will process and build all the documentation needed to fulfill a pharmacy audit. An advanced content management system, each document has a complete audit history for every action taken.Screenshot of automated features with barcoding, custom routing rules, and ePrescribing integration allow for streamlined pharmacy workflow and faster order processing, and it can reduce triage staff. For example, STAT orders can be automatically assigned to the correct handler.Screenshot of DocuTrack’s editable workflow and import rules that allow the user to mirror current pharmacy processes for seamless adoption. Customize user roles and monitor staff or work remotely.Screenshot of DocuTrack helps a pharmacy work more efficiently, cutting down on wasteful and potentially expensive errors. The ability to access orders instantly provides quicker and more accurate answers to customers’ questions and can elevate staff productivity. Reports provide monitoring of a pharmacy’s productivity in real time.