Domestika is very well-suited to the business and creative worlds today. They offer relevant, good quality courses.. Why they've chosen to use fraudulent business practices doesn't make any sense to me since they have a good product.
I canceled my subscription after the first year. I have an email that my subscription was cancelled, my account also says the subscription was canceled, yet they charged me $349 for renewal.
I originally paid for a one-year subscription via PayPal. Although I canceled the renewal before the term ended, the company bypassed my PayPal account entirely and charged my linked credit card directly for a second year. Because this transaction was processed outside of PayPal’s system, PayPal has no record of the charge and cannot assist with a dispute. I am reaching out to resolve this unauthorized direct charge immediately.
They make it difficult to connect with customer service. It sends you to statements that basically say they don't issue refunds. It's very dicey how this is set up.
I am giving them a 1. I can't get past the fact that they charged me for a second year even though I didn't renew my subscription. I have access to all the classes I purchased, and that's all I need. I can't give you any more positive feedback than I have because I'm so disappointed in how they handle customer service. Thousands of people have had the same experience.