A great product but this business has fraudulent business practices.
Use Cases and Deployment Scope
Domestika provides valuable classes that I am using for social media, updating my brand, and art classes that are helpful for a new business I've started creating and selling art. I purchased 17 classes total. They produce quality videos.
Pros
- Their art videos are exceptional.
- Their marketing courses are relevant and contain useful content.
- Their AI courses are also informative.
Cons
- They have fraudulent business practices:
- I canceled my subscription after the first year. I have an email that my subscription was cancelled, my account also says the subscription was canceled, yet they charged me $349 for renewal.
- I originally paid for a one-year subscription via PayPal. Although I canceled the renewal before the term ended, the company bypassed my PayPal account entirely and charged my linked credit card directly for a second year. Because this transaction was processed outside of PayPal’s system, PayPal has no record of the charge and cannot assist with a dispute. I am reaching out to resolve this unauthorized direct charge immediately.
- They make it difficult to connect with customer service. It sends you to statements that basically say they don't issue refunds. It's very dicey how this is set up.
Return on Investment
- I am an entrepreneur and need a wide range of business skills; their courses are well-suited to my needs.
- I found that the courses addressed my social media, AI, and content creation concerns.
- I'm looking forward to all the classes I purchased. It's everything I need in one place.
Usability
Other Software Used
Stripe Billing, GoDaddy, Calendly, OpenText Hightail, Canva, ActiveCampaign
