TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Donorbox

    Score8.8 out of 10
    N/ADonorbox is a recurring donation platform from the organization of the same name in Virginia, that aims to provide nonprofits with a better donation checkout process, and help nonprofits connect with their donors and volunteers more closely with a donor management system.N/A

    MemberClicks

    Score6.2 out of 10
    N/AMemberClicks in Atlanta offers what the company describes as a complete end-to-end AMS, including member database and both application and renewal process document generation and automation.N/A
    Pricing
    DonorboxMemberClicks
    Editions & Modules
    1.5% Donorbox fee +
    0.8% + (capped at $5)
    ACH bank payments
    1.5% Donorbox fee +
    2.9% + 30¢
    Stripe's credit card fee
    No answers on this topic
    Offerings
    Pricing Offerings
    DonorboxMemberClicks
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    DonorboxMemberClicks
    Considered Both Products
    Donorbox
    No answer on this topic
    Personify Corp
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    User Ratings
    DonorboxMemberClicks
    Likelihood to Recommend
    9.0
    (4 ratings)
    1.0
    (3 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (1 ratings)
    Usability
    9.7
    (3 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    DonorboxMemberClicks
    Likelihood to Recommend
    Donorbox
    I think Donorbox is well suited to an environment that has a lot of traffic and could be prone to bottlenecks, like a check-in desk, where it's an important spot to engage visitors for donations but cannot be efficiently done in an individual, personal way - much more engaging to have it as a self-serve kiosk that visitors can engage with using various forms of payment.
    Incentivized
    Read full review
    Personify Corp
    Memberclicks is especially designed for associations. I would not recommended to other businesses.
    Incentivized
    Read full review
    Pros
    Donorbox
    • The pop-up feature to capture donations.
    • Ease of signing up to monthly recurring payments.
    Incentivized
    Read full review
    Personify Corp
    • Membership renewal
    • Event ticketing
    • Payments
    Incentivized
    Read full review
    Cons
    Donorbox
    • I wish addresses were shared
    Incentivized
    Read full review
    Personify Corp
    • Memberclick would be better with email sequencing capabilities
    • SMS messaging would also be a nice addition to the platform
    • Eventbrite data collection would be great. ANHC Pro uses Eventbrite instead of the built-in event management system because of Eventbrite markets to a wider audience.
    Incentivized
    Read full review
    Likelihood to Renew
    Donorbox
    No answers on this topic
    Personify Corp
    Memberclicks helps minimize our staff and software needs.
    Incentivized
    Read full review
    Usability
    Donorbox
    Filled our need for multople donation options
    Incentivized
    Read full review
    Personify Corp
    MemberClicks is relatively easy to use and the support team is responsive and helpful.
    Incentivized
    Read full review
    Support Rating
    Donorbox
    No answers on this topic
    Personify Corp
    The support staff is knowledgeable and reply to request within one business day, usually sooner.
    Incentivized
    Read full review
    Implementation Rating
    Donorbox
    No answers on this topic
    Personify Corp
    MemberClicks implementation process is done in bite size pieces, which helps make it easy.
    Incentivized
    Read full review
    Alternatives Considered
    Donorbox
    Donorbox had more customization options and a better overall interface for public-facing donor engagement, as well as backend administration, than cheaper alternatives like Zeffy and Givebutter. We determined that it was worth paying more for the Donorbox subscription to have a better-looking and better-functioning donor kiosk that would meet our institution's standards and inspire trust in donations.
    Incentivized
    Read full review
    Personify Corp
    MemberClicks was one of the first tools I used and really hit off well with it. Prior to this I used to manage everything on Google sheets which was cost effective in short term but considering the amount of time I invested into it in long-term certainly Memberclicks was much more cost-efficient.
    Incentivized
    Read full review
    Return on Investment
    Donorbox
    • We've had donations of over $1,000+ a year for our NGO which is amazing.
    Incentivized
    Read full review
    Personify Corp
    • Achieve higher renewal rates
    • Reduce the hassle of payment collection
    • Standardization of ticketing process
    Incentivized
    Read full review
    ScreenShots