Donorbox vs. NGP VAN

I think Donorbox is well suited to an environment that has a lot of traffic and could be prone to bottlenecks, like a check-in desk, where it's an important spot to engage visitors for donations but cannot be efficiently done in an individual, personal way - much more engaging to have it as a self-serve kiosk that visitors can engage with using various forms of payment.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Well suited when we have to run lists of those already canvassed or need to be canvassed. Not Well suited when the phone bank and MiniVAN does not work together. As it could cause someone to canvass someone who has just been phone banked or vice versa. Also, need to better provide emailing options.

• The pop-up feature to capture donations.
• Ease of signing up to monthly recurring payments.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Detailed searches
• Storing data
• Creating walk packets
• Creating functional, easy to use phone banks

• I wish addresses were shared

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Accurate data depends upon people updating in a timely manner.
• Sometimes I’ve had trouble putting lists into miniVAN, maybe a training need
• In the past, had issues getting right permissions from state Dems to access NGP VAN

As long as I’m an active Democratic volunteer I will use it, unless the Dems quit using it. I enjoy using NGP VAN and discovering more capabilities as I spend more time with it.

Filled our need for multople donation options

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I think you have to have understanding of computer basics to master NGP VAN. I doubt a non-computer person, or someone who is hesitant about technology could do much with NGP VAN. It helps if you’re sort of a computer nerd (as I am, despite my old age) because then you don’t worry about experimenting.

I can hardly remember since it was years ago. Various individuals have also coached me since then. If I can actually play around with it myself that’s the best way to increase my proficiency.

Donorbox had more customization options and a better overall interface for public-facing donor engagement, as well as backend administration, than cheaper alternatives like Zeffy and Givebutter. We determined that it was worth paying more for the Donorbox subscription to have a better-looking and better-functioning donor kiosk that would meet our institution's standards and inspire trust in donations.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I have no other experience.

• We've had donations of over $1,000+ a year for our NGO which is amazing.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• helped with campaign
• saved records for the following year
• assisted all involved with campaigns