Item: NGP VAN
Rating: 10
Author: Thomas Christopher Famous JP MP

Overall Satisfaction with NGP VAN

Use Cases and Deployment Scope

NGP VAN is the life blood of our campaign efforts. Whether on the ground, phone banking or data keeping. We simply could not function at this level without it.

We have employed NGP VAN for the last 17 years.

Every so often we have small teething problems and are able to get support from the help desk. We realise it is election season in the US so at times we have to wait a little bit longer than usual to get things sorted.

Pros and Cons

Pros

Retain data
Ease of printing walking lists
Constantly upgrading MiniVAN
Fairly quick support

Cons

Geo tag outside of USA on MiniVAN
Convert counts into Pie or Bar charts
Synch MiniVAN canvassed with phone bank canvassed

Return on Investment

We could not put a dollar figure on what the NGP VAN brings us
Worth every dollar plus more

Key Insights

Do you think NGP VAN delivers good value for the price?

Yes

Are you happy with NGP VAN's feature set?

Yes

Did NGP VAN live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of NGP VAN go as expected?

Yes

Would you buy NGP VAN again?

Yes

Likelihood to Recommend

Well suited when we have to run lists of those already canvassed or need to be canvassed.

Not Well suited when the phone bank and MiniVAN does not work together. As it could cause someone to canvass someone who has just been phone banked or vice versa.

Also, need to better provide emailing options.

Comments

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Kathleen Connelly
commented 2 years ago
Hi Thomas, we are truly honored to be able to offer you long-term support your campaigns and efforts toward democracy. We appreciate your feedback and have shared your thoughts with our product and support teams so we can be sure to offer you the best experience possible. Thank you for your review and trust in NGP VAN!

Thank you NGP VAN