TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Donorbox

    Score8.8 out of 10
    N/ADonorbox is a recurring donation platform from the organization of the same name in Virginia, that aims to provide nonprofits with a better donation checkout process, and help nonprofits connect with their donors and volunteers more closely with a donor management system.N/A

    Ticketbud

    Score5 out of 10
    N/ATicketbud is an event registration offering from the company of the same name in Austin, Texas.N/A
    Pricing
    DonorboxTicketbud
    Editions & Modules
    1.5% Donorbox fee +
    0.8% + (capped at $5)
    ACH bank payments
    1.5% Donorbox fee +
    2.9% + 30¢
    Stripe's credit card fee
    No answers on this topic
    Offerings
    Pricing Offerings
    DonorboxTicketbud
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup fee$0.21 per ticket
    Additional Details—There is also a credit card processing fee of 3% per transaction
    More Pricing Information
    Community Pulse
    DonorboxTicketbud
    Considered Both Products
    Donorbox
    No answer on this topic
    Ticketbud
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    5 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    5 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    5 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    5 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    5 Answers
    No answers on this topic
    Best Alternatives
    DonorboxTicketbud
    Small Businesses
    No answers on this topic
    SignUpGenius
    Score7 out of 10
    Medium-sized Companies
    No answers on this topic
    CheckPoint
    Score8.5 out of 10
    Enterprises
    No answers on this topic
    CheckPoint
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DonorboxTicketbud
    Likelihood to Recommend
    9.0
    (4 ratings)
    5.0
    (1 ratings)
    Usability
    9.7
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    -
    (0 ratings)
    5.0
    (1 ratings)
    User Testimonials
    DonorboxTicketbud
    Likelihood to Recommend
    Donorbox
    I think Donorbox is well suited to an environment that has a lot of traffic and could be prone to bottlenecks, like a check-in desk, where it's an important spot to engage visitors for donations but cannot be efficiently done in an individual, personal way - much more engaging to have it as a self-serve kiosk that visitors can engage with using various forms of payment.
    Incentivized
    Read full review
    Ticketbud
    I believe this would work well for an event you were not needing to promote. Perhaps a Member's Only Event
    Incentivized
    Read full review
    Pros
    Donorbox
    • The pop-up feature to capture donations.
    • Ease of signing up to monthly recurring payments.
    Incentivized
    Read full review
    Ticketbud
    No answers on this topic
    Cons
    Donorbox
    • I wish addresses were shared
    Incentivized
    Read full review
    Ticketbud
    • Sleeker design.
    • More features for sharing on social media.
    Incentivized
    Read full review
    Usability
    Donorbox
    Filled our need for multople donation options
    Incentivized
    Read full review
    Ticketbud
    No answers on this topic
    Support Rating
    Donorbox
    No answers on this topic
    Ticketbud
    I did not use the support.
    Incentivized
    Read full review
    Alternatives Considered
    Donorbox
    Donorbox had more customization options and a better overall interface for public-facing donor engagement, as well as backend administration, than cheaper alternatives like Zeffy and Givebutter. We determined that it was worth paying more for the Donorbox subscription to have a better-looking and better-functioning donor kiosk that would meet our institution's standards and inspire trust in donations.
    Incentivized
    Read full review
    Ticketbud
    I selected Ticket Bud over Eventbrite because I wanted to have a lower cost take out of each ticket.
    Incentivized
    Read full review
    Return on Investment
    Donorbox
    • We've had donations of over $1,000+ a year for our NGO which is amazing.
    Incentivized
    Read full review
    Ticketbud
    • Positive - great cc processing price for ticket sales.
    • Positive - easy to setup interface.
    Incentivized
    Read full review
    ScreenShots