Eventbrite Reviews

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
137 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.1 out of 100

Do you work for this company? Manage this listing

Overall Rating

Reviewer's Company Size

Last Updated

By Topic

Industry

Department

Experience

Job Type

Role

Reviews (1-25 of 44)

Joshua Melder | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Eventbrite is an event-planning service that allows individuals to efficiently track attendees or those interested in an event. It integrates extremely well across a variety of platforms and offers a very clean and easy user experience. Furthermore, as an organizer, Eventbrite does a great job regarding tracking attendees. The service enables organizers to find the most effective advertising platforms and apply those lessons learned to later campaigns.I have used Eventbrite in order to keep track of meeting attendees outside my own organization. I have really enjoyed the overall experience of creating, sharing, and managing events / meetings through the service.
  • Extremely clean user interface - enables users to access the content they need over being distracted by other features
  • Tracking works extremely well. I can easily integrate reporting with other business tools.
  • For free events, costs at Eventbrite are extremely low (or free!)
  • Eventbrite is a very streamlined service and does not offer a lot in terms of customization.
  • Templates are not centered around branding and focus more on Eventbrite's platform
  • There are other business solutions that can perform as well or better within more common ecosystems.
In a business setting, I have enjoyed the simplicity and tracking abilities for multi-customer events. However, I would probably recommend Eventbrite outside of the corporate world. I think Eventbrite works much better for individual events or specific events that will track people from several locations (instead of one to a few companies). Overall, I like the experience and find the user interface inviting and easily understandable for new users interested in events.
Read Joshua Melder's full review
David Bonilla | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are a real estate brokerage which regularly hosts classes, panels, and social events. Our marketing department uses Eventbrite to promote these events, collect contact & other information, and for checking in guests at the actual events. From time to time, these events require a paid ticket that we handle through Eventbrite's payment system.
  • Collecting guest information with custom options available.
  • Creating a list of past attendees can be re-targeted for future events.
  • Integrating with other marketing platforms like Facebook and MailChimp.
  • I'd like to see a separate section to access ticket options from the dashboard so they are much easier to edit when needed.
  • When doing paid tickets, the Eventbrite fees and payment processing fees can really add up.
  • The event pages have looked the same for quite some time now so some refreshed page templates would be great.
  • Refreshing the email templates.
Eventbrite is a great platform, especially for companies hosting small to mid-size events that have free entry or a low-cost ticket. It's free to use except for fees on ticket sales. Eventbrite also targets its own users with your events if they have attended similar events. This is a great feature especially for companies still learning how to generate more attendance to their events. I'd say the downside to Eventbrite really comes in when you start hosting larger events with paid tickets. The fees begin to add up to a sizeable chunk of change.
Read David Bonilla's full review
Dan Offer | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
Eventbrite offers an easy and no-fuss ticketing solution that enables one to easily supply tickets for given events with relative ease. For users, the app is easy to use and seamless, with tickets available on their mobile app or PDF (print or in screen). From a vendor perspective, it's easy to keep track of attendees and ticket sales.
  • Mobile app.
  • Simplicity.
  • Omni-channel.
  • Cross sale.
  • Lists of events.
  • Marketing of events.
Eventbrite would be well suited to those looking at ticketing solutions for:
  1. Festivals - So for example, a local festival that happens annually or semi-regularly.
  2. Music gigs - ad-hoc festivals.
  3. Beer, cider or wine events.
  4. Local events - including those sold virally through social media.
  5. IT or networking events.
Read Dan Offer's full review
David Steininger | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Eventbrite to handle registration for most of our ticketed events. The School of Music utilizes it the most, as they host many concerts throughout the year, but we use it for conferences and other events hosted by other departments. Eventbrite was a huge improvement over our old/non-existing event management processes. The registration, payments, attendee communication, and sales reports are all unified. It's saved hours for each event we run and delivers a much more professional user experience on both the front and back-end of the event registration process.
  • Easy to create professional-looking event registration pages with multiple ticket types.
  • Allows us to create promo codes for discounts or access to hidden ticket types (for employee-only pricing, etc).
  • It allows us to accept at-the-door payments as well as online payments.
  • Integrates with many other services we use such as Mailchimp and Facebook.
  • There are a few quirks that have prevented me from changing a certain element on the order form, the payment process, or other event info after the event has been published. If we need to make a change mid-stream, either we're stuck or we have to delete the event and start over.
  • The pricing is approaching the "There's probably a cheaper alternative we should look into" territory. Thankfully we are grandfathered into their more affordable pricing scheme, but I had to steer away from Eventbrite on a different project because the features I needed were pay-walled behind a pricing tier that didn't make sense for my client.
  • The Facebook Events integration is great, but beware of the fine-print that prohibits marketing to any attendees who purchased through the Facebook link.
Eventbrite is great for almost any application where you need to sell tickets online and check-in attendees at the event. If you have a low attendance event or don't need to verify a guest's payment status, then you can find more affordable registration/RSVP solutions. Our concerts and musicals hosted by the School of Music are a great fit for Eventbrite, but events like our invitation-only "Brunch with the President" or free Homecoming activities (it's great, but not necessary that you RSVP) are better suited for simple web forms.
Read David Steininger's full review
Renea Hanks | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We are currently using this to begin setting up our meetings for baby boomers. Eventbrite quickly addresses the ability to organize meetings whether they are free or paid. I can make my events private or public to invite people to my events. I also have the ability to link it to Twitter and Facebook. I use Twitter, however, this is very helpful for others that use Facebook.
  • Organizing many people to one location
  • I can see how many people actually attend the events
  • Mobile app availability so I can organize wherever I am in the world
  • They don't market that they really understand how to focus. It would be excellent if they taught all of us how to do that!
  • I would like the ability to customize my dashboard
  • Short videos for tutorials and make it clear they are video and not a lot of content to read.
Eventbrite is well suited for:
  • Small businesses who are bootstrapping (Eventbrite built a billion dollar company bootstrapping.)
  • Anyone wanting to create a live event.
  • Organizing any event where you want to track your attendees and have the ability to follow up well.
Eventbrite is not well suited for persons/companies who want to charge for an event but don't want to pay a fee for it. Eventbrite is free as long as your event is free. That's fair enough to me!
Read Renea Hanks's full review
Jared DeLong | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Our nonprofit used Eventbrite for a book tour we did for a book released by our executive director. We've also used it for various meetings and fundraising events from year to year. It was used by our entire staff for these events and allowed our supporters and followers to register for events, receive a ticket for that event, and get all info on location and time. It helped us to determine attendance numbers so we could prepare appropriately.
  • Very user-friendly and beautiful event landing pages.
  • There's a good amount of customization in terms of ticket types, adding location info, and collecting different data fields from attendees.
  • Their blog/events public pages were great for locals to see upcoming events, so we had some people join us who had never heard of us before.
  • Eventbrite could allow you to customize a bit more of their landing pages. They're hardcoded pages with basic levels of customization.
  • For nonprofits, we need to be able to track if a portion of a ticket is not tax-deductible. Eventbrite currently doesn't have a field for this in their system, which has been challenging when it comes to tax receipting at the end of the year.
  • We've used tools like Ticketspice, which allow a lot more customization of the landing page to collect additional fields and change how the background colors and fonts look. This is lacking in Eventbrite.
Eventbrite is great for free events especially because it's completely free to use. They only charge fees for ticketed events, which is pretty significant. One improvement they could make is lowering their ticket fees. Eventbrite is also great for someone who needs to quickly get an event page up and isn't looking for a ton of customization.
Read Jared DeLong's full review
Emily Hammell | TrustRadius Reviewer
October 03, 2019

Smart Product

Score 9 out of 10
Vetted Review
Verified User
Review Source
Marketing uses it to manage community events for our residents. It allows our office staff to direct residents to the Eventbrite page to RSVP for events so it allows them more free time. We've also used it for our company-wide events instead of using email or mail for RSVPs. It has allowed us one central location for this info.
  • Streamlined RSVP process: very user-friendly
  • Great free features: exporting lists, manually adding RSVPs, charging per ticket.
  • Good customization on free version: you can add a banner photo and logo, which is really nice.
  • There is a feature that allows you to make your event "public," but creating a public event also lumps it into the community calendar, so everyone can see the event. We had guests attend that weren't invited. I wish there were a way to make the URL public, but not show up in search results.
  • More email communication. It would be nice if there were a way to link it with a Facebook event/page or have more communication with our attendees.
  • More guidance to first-time users may be helpful. It can be difficult to understand how the event page gets pieced together.
Eventbrite is great as an event ticketing platform that ensures all your info is in one place. You can also add custom fields to gather info about attendees. It's very convenient compared to getting RSVPs via email or phone, which the company was doing previously and was hugely inefficient. We did run into a problem with the event being public. There's no way to allow your URL to be accessed and to RSVP without your event showing up on public searches. We had members of the public attend our company-only event.
Read Emily Hammell's full review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
It is being used by the marketing department in order to collect registrations in a more personalized matter for our seminars and broker events. We can customize the information we want to collect and the registration page to offer a customized user experience.
  • Follow-up emails.
  • Analytics.
  • Registration reports.
  • Customized registration pages.
  • More custom organization pages.
  • Easier registration for users - Sometimes they have to enter information twice.
  • Group registration.
Eventbrite really helps with customization for different events. They also allow you to keep events private (by invite-only) or open it up to the public. Which, they help advertise to their wide database. We enjoy the different features and reports that are available to our organization. We do all free events, so it is nice to have a ton of resources through Eventbrite.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
Eventbrite has been used this year and previously for registering individual attendees for a professional development and networking conference, across the whole organization. It's a pretty efficient ticket sales and donation gateway for the size events this organization produces.
  • Options for creating specialized demographic-gathering questions. Great for post-event analytics about attendees, which is also helpful for future event planning.
  • Coding for ticket discounts and complimentary passes. We have many guest passes that need unique codes. This saves the event staff from manually registering specialized individual ticket sales. It also enables drilling down for post-event analytics.
  • Clean design layout. Simple to set up, simple for attendees to navigate.
  • Drilling down through order details can be a bit tedious.
  • Setting requirement switches for some customized customer questions may seem complicated.
  • Badge creation has limited design options.
While Eventbrite is really quite good for both individual and multiple-purchase ticket purchases, and we have used both, it is our experience with sponsors and group registrations that they need group tickets best handled through a personal registrar due to a lot of ticket changes that can't be self-administered easily online by the buyers.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Eventbrite from time to time for our events or as we attend the events of others. It is a basic, well-adopted event registration solution.
  • Great mobile app
  • Ease of customer use and known to clients.
  • Ease of use and the ability to make minor customizations easily.
  • Needs to improve its integrations with CRM systems.
  • Improve the check-in process.
It's great to use in a situation where you need basic registration for an event. It does not handle session registration well within a conference.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
Eventbrite is used to send out invitations to large audiences.
  • Widely used by industry professionals in a variety of industries.
  • User-friendly and simple to use.
  • The interface allows you to export a list of participants.
  • Not as personalized.
  • Wish they had templates you could send.
  • Does not classify groups so after numerous events the data does not reflect larger marketing efforts.
If it is your first time running an event and you need to send it to a large scale audience, I would send ticketing via Eventbrite. With only a few events per year, the platform is a good resource to use.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We used Eventbrite to advertise our Saturday job fairs and to schedule interview slots for job seekers. This tool was used by the recruiting team within the human resources department. This was helpful in regards to crowd control and advertising the event to the community. It also helped us gather pertinent candidate contact information to assist us with following up and measure the success of the event in regards to approximate headcount. Having Eventbrite linked to Facebook was also a great perk in regards to advertising.
  • Friendly user interface, and extremely easy to set up.
  • Links with Facebook for more exposure.
  • Well-known app/service.
  • The ability for multiple users to see one event through the Organizer.
  • The ability to transfer data from the event to other users is limited.
Eventbrite is great for tracking data from participants of an event. It is a great way to get approximate headcounts for pre-ordering and helps keep you organized.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Eventbrite to handle our events from several different divisions This allows us a very organized reporting factor as well as allowing us to use profiles to list all events related to that division. Having quick access to funds is also a plus as they deposit quickly into our account with easy tracking from the events.
  • Cross marketing and advertising of "like events".
  • Mobile sales and reporting.
  • Data collection on participants.
  • Grouping of "like" tickets within folders on event page.
  • More customization on the event page layout (adding videos, maps, etc in a block for easier layout customization).
  • Allow for a more "White Labeled" look.
  • Domain masking would be nice.
Great for quick registrations (parties, Galas, etc). Not so good for events where groups may return to buy extra tickets. Each purchase is an order in the reporting and it would be nice if the orders were grouped together to allow for easier reporting. If you have multiple price points but a limited amount that you are able to sell, you must modify the subsequent price point ticket availability to reduce overselling the event.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use Eventbrite to sell tickets to our events and to handle registration and check-in at our events. We used to do a list in Excel, and Eventbrite has allowed us to go digital, accept credit cards, and even do some marketing to those who have attended events in the past.
  • It's easy to use.
  • You can copy previous events.
  • It has a nice payment processor.
  • Higher fees for the payment processor than cash.
  • There are some limitations to the way an event can be structured.
  • Sometimes there are little buttons that make big changes to an event without warning.
I would say that Eventbrite is well suited for companies or organizations that do a few events throughout the year and do not need to pay for fancy software to handle ticket sales and check-in. I think it is also designed for a small marketing team where you might have one person handling all of the promotions and sales.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
We use Eventbrite mostly on the marketing team to support events that we host, as well as events that we sponsor. We use Eventbrite to sell tickets, manage registrations, and manage attendees for various events that typically include 15-200 people. We have used the platform both for small cocktail receptions or dinners, as well as for larger-scale multi-day events.
  • Eventbrite does a great job of allowing you to sell tickets and manage the pricing of each ticket. Additionally, you can offer discounts and set up discount codes pretty easily.
  • Eventbrite makes it easy to set up an event. The time it takes to launch an Eventbrite page is very minimal.
  • Eventbrite makes it easy to manage attendees at an onsite event.
  • The overall UI is a bit clunky and outdated - The events page are usually not very attractive, so we have had to create our own pages that link to the Eventbrite registration
  • The back end is not the most intuitive either. Sometimes you have to click around a lot before you find what you are trying to do.
  • It is a great service, but the fees can really add up.
Eventbrite is very appropriate if you are looking to sell tickets for an event and then manage the registrations and attendees. I think it is particularly useful for free events and can also be great when selling paid tickets. Eventbrite is not the best if you are trying to develop a website or webpage - their development team is not very helpful with that.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Eventbrite is used by our team to host a conference with over 1000 attendees. With a phenomenal level of customer support and user-friendly design, Eventbrite enables us to set up the event, register attendees, communicate with participants and solve many other tasks that would be extremely difficult without a management platform. My overall experience is positive!
  • Register participants for an event.
  • Send notifications, reminders, and messages to attendees.
  • Mobile check-in - Creates bar-code scanning for attendees to check-in.
  • Syncs with other event platforms (like Sched).
  • Track data and collect custom information (ranging from the number of attendees all the way to feedback).
  • Integration with social media - Helps with communication to social media platforms.
  • Creates nametags.
  • It offers a great help center.
  • Eventbrite just streamlines so many processes.
  • The app has limitations compared to the website, but it is still functional and offers many features.
  • I think Eventbrite could use some more customization features (especially in email templates on the website).
  • Although not a con necessary, just be aware that Eventbrite will take a percentage from each ticket if it's a paid event. This is something to consider if cost/profit is a priority.
Eventbrite is well-suited for the following:
- Organizing events where attendees need to pre-register.
- If being able to streamline communication to register attendees is needed.
- If you need or want to analyze data, attendance, etc. following the event.
- Creating an event that is not free, and you need a platform for managing.

Eventbrite may not be suited for events that are on a budget and not free to attendees, as Eventbrite earns a percentage off of each participant. One specific person needs to be tasked as the point-person for Eventbrite, too, so if you do not have the capability of assigning this task (short on volunteers, hosts, etc.), it may be difficult to manage if you are already short-staffed.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We use Eventbrite to organize tour groups who come to see our university campus. It allows us to obtain information about our tour groups, organize them into smaller subgroups dependant on faculty, and assign tour guides with similar experiences to prospective students. It is also helpful for understanding how many people are coming on our tours (daily) and assigning the appropriate amount of tour guides.
  • It allows us to obtain information about event attendees, which helps in providing a great guest experience.
  • It gives us a perspective number of attendees, which is important when determining how many tour guides to assign to a group for a day.
  • It allows us to keep track of any special tours we may have.
  • I think that the embedding feature needs to be bettered.
  • I would like if the analytics were a bit better.
Eventbrite is really well suited for organizing events and providing a way to get information from attendees. We use it for reoccurring events and also for special events such as semesterly open houses. It helps us to know how many people are showing up and organizing the correct amount of employees accordingly.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We are using Eventbrite to collect registrants for all of our events across all of our divisions.
  • Integration with Facebook events.
  • On-site registration check-in.
  • Form.
  • The registration dates for the tickets are a bit buried - When you copy an event so you don't start from scratch, you have to remember to dig through a couple clicks to get to the registration timeframe to change it.
Eventbrite is well suited for small-scale free events.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Eventbrite is used throughout our division as the go-to solution for RSVP management, guest lists, ticketing, and general event management. It is a convenient and intuitive tool that takes away the hassle of inviting and contacting guests for an event. Beyond our division, Eventbrite is heavily used across the whole organization because of its reputation and familiarity on campus.
  • Intuitive interface that allows for quick event setup
  • Variety of options when creating order form, allowing for helpful data collection of guests
  • Easy to send an email to all attendees at once, if necessary
  • Design options and customization have room for improvement
  • Embedding feature is somewhat lacking
  1. Great for free events when an RSVP is needed.
  2. Useful when managing and planning around a large guest list.
  3. Great for local community organizers to increase visibility of events.
Read this authenticated review
Marian Lee | TrustRadius Reviewer
November 29, 2018

Event Management Tool

Score 10 out of 10
Vetted Review
Verified User
Review Source
Eventbrite is a great tool for creating events and allowing guests to register and pay for the event. It's also great for checking guests into an event.
  • Event Creation
  • Guest Check-In
  • Ease of Use
  • Fees are not as competitive
  • Embedding can be improved
Great for creating and managing guests for an upcoming event. You can also create promo codes to distribute to employees to distribute.
Read Marian Lee's full review
Jasmine Wang | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use it to organize event planning so we can keep track of who has registered and who hasn't. Since it can send a calendar invite once you sign up, it really helps keep people organized. Also it allows you to include different tiers of ticket levels if that is of interest.
  • Keeps you organized
  • Provides event description
  • Allows you to create tiered tickets
  • If it allowed you to use it directly in an app without having the click out, you would save a step
  • If it allowed you to see who is going without sharing on Facebook
  • If it allowed you to see what discount codes are available
It is easy to check out and organize tickets. The tickets are generated from the purchase and can be added to your calendar, iPhone wallet, and email is generated. I wish it would send reminders the day before events because I find it hard to resurface an ticket from weeks ago.
Read Jasmine Wang's full review
Phil Krouse | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
Due to the nature of sales/business development roles, I am often attending networking/industry events, to meet other professionals and make relationships that will add benefit to my company. Eventbrite is a great platform to manage these sorts of events, and automatically adds a level of trust for the event when you can refer to Eventbrite for any details or questions you have about the event.
  • Organized well for event logistics/questions: great to refer to before, during or even after an event (time/location/attendees etc.)
  • Great way of communicating with attendees: whether in a public post on the event page or handling follow up afterwards
  • Trusted brand that many companies are using: don't have to worry about spam events
  • Finding events organically (I've only used Eventbrite for events that have been sent my way)
  • Communicating other features/functionality that the average user may not know (I have a feeling I'm not using the platform to it's fullest potential)
  • Can't think of any other cons really; it serves its purpose pretty well in my opinion
Eventbrite is a great event management platform for all parties: the organizer, attendees and even those that couldn't make it!

For the organizer, they are able to clearly communicate any information with those attending or interested in attending the event.

For the attendees, they are easily able to access event details, communicate with the organizer, as well as add events to their personal calendar.

And for those that couldn't attend, they're able to get in touch with the organizer for any follow up questions and output where applicable.
Read Phil Krouse's full review
Dustin Hovey | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Eventbrite helps by eliminating the struggles and complexities of event registration through the use of its user-friendly platform and intuitive features. Attendees can find the information they need, the ticket types they want, and process their registration within minutes. Eventbrite also provides a robust solution for both free and paid events.
  • Event creation and attendees registration.
  • The tool allows you to send the invitations, check on bounces, and review who has clicked & RSVP'd.
  • Being able to manage waitlists, multiple ticket types, reimbursements, and custom order forms, all through the application.
  • Eventbrite could be better with third-party integrations (i.e. Facebook, LinkedIn, etc.) rather than its own website.
  • Sometimes it can be difficult to get in contact with support which causes delays in having issues resolved.
  • It would be great if the analytics were more robust and expansive.
Eventbrite is great for customizing your attendee registration, I would recommend their solution if you need to build your own registration forms. Furthermore, Eventbrite is beneficial for event planners who want their event to reach a large audience but don't have time to print marketing materials.

FYI: It can be hard to share links to events that aren’t directly being sent to friends or direct contacts.
Read Dustin Hovey's full review
Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Review Source
Our organization uses Eventbrite to organize and promote our monthly professional association meetings. We use it to create the event details and description, to monitor registrations as people signup, and to tie into our Social Media promotion via Facebook, LinkedIn, and Twitter, and via our website. We also use Eventbrite to tie back to MailChimp which we use to send our event invites via email, and to feedback new registrants not previously signed up to our mailing list. We use the Eventbrite app or website to check people in as they attend our events to measure registrations vs attendees.
  • Event management--providing a detailed description of the event (date, time, place) plus details of the event (speakers, topic, sponsors, etc.)
  • Registrations--provides enough details about people who register, and tools to manage those registrations (add people manually who didn't pre-register, cancel orders, check-in of attendees)
  • Event promotion--events created using Eventbrite can be found by searching Eventbrite for local events
  • Integrations: The integration with MailChimp used to be fairly seamless. There was an Eventbrite template I could pick within MailChimp if I chose that as my email option from within Eventbrite. It's not as simple anymore.
  • Social Media: I promote my events on Facebook, LinkedIn, and Twitter. The Twitter link to use is in one place, the Facebook integration/link is totally different and in a separate place, and LinkedIn isn't even considered. I create a tracking link for LinkedIn, but your tracking links don't provide the information I want.
  • Google Analytics: Because your integrations and tracking links are so lacking, I have to use a more complex tool to track the information I want--where did people see my event, and where are they signing up from? It seems like a simple thing to determine, yet I still don't know the most effective means of communicating my event to people to drive people to register.
My experience using Eventbrite is mostly for a non-profit organization, which makes my experience a lot simpler in that I don't have to worry about collecting payment for my events, or be concerned about who pays any fees associated with my event. Event registration and promotion are very simple.
Read this authenticated review
Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
Eventbrite is used by our marketing team for running several different types of events. We use Eventbrite exclusively for our annual summit, quarterly local meetups, and roundtable (10-12 person events in regions). Eventbrite helps us market the events and provides a trusted link that our clients are comfortable with using to pay for their tickets. Eventbrite saves us time and money since we don't have to build unique webpages for each event. It also facilitates payment, which is a huge help for us. Eventbrite allows us to collect payment quickly and easily.
  • Eventbrite is a well-known and trusted place for purchasing tickets. That trust helps us sell tickets. It also eliminates the need for integrating some other payment system into a webpage, which would be the alternative.
  • Eventbrite makes sending invitations easy. Upload contacts and using contacts from a previous event is very straight-forward. Building emails is simple, since there are a couple of prebuilt templates.
  • Discount codes and strategic pricing structures are a significant part of our marketing for events. Eventbrite makes it easy to offer discount codes. We also create several ticket types that include multi-ticket discounts, early-bird type specials and more. Each of which help us reach our audience at the right time with the right price.
  • I'd like to see Eventbrite add more customization to the event page layout. It would be nice to be able to differentiate our event through more specific design.
  • I've had occasional problems with email formatting in the Eventbrite email builder. It would be nice to have a slightly more trustworthy builder.
  • Other than those two things, I think Eventbrite does exactly what it needs to do.
Eventbrite will really help you if you need to host a single event, or a series of events. In fact, it might be appropriate for something as simple as a family or school reunion where you want to easily build a landing page and collect payment. Eventbrite is also sufficient for B2B marketing teams and large events.

Eventbrite will do better on the more simple end of the event spectrum. For a business with hundreds of events and complex integration needs, it might not provide all that you want.
Read this authenticated review

About Eventbrite

Eventbrite is a global ticketing and event technology platform that provides creators of events with tools and resources to plan, promote, and produce live experiences.

The vendor says event organizers can benefit from Eventbrite’s self-service event planning tools including email invitation creation, RSVP tracking, and ticket selling. Ticket sales can be managed online via the ticketing website or through integration with social media sites including Facebook, and real-time sales data aims to help event planners assess attendance and profit.

The platform includes powerful discovery channels and robust marketing tools, which, according to the vendor, facilitate high conversion rates. Eventbrite's goal is to help users zero in on the most interested event-goers and sell more tickets to their events.

Eventbrite Features

Has featureTicketing
Has featureRegistration
Has featureEvent Management

Eventbrite Screenshots

Eventbrite Integrations

Eventbrite Competitors

Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?No

Only pay when ticket sales are made Essentials plan: 2% + $0.79/ paid ticket Professional plan: 3.5% + $1.59/ paid ticket Premium plan: contact Eventbrite for a custom pricing plan Free for free events

Eventbrite Support Options

 Free VersionPaid Version
Email
Forum/Community
FAQ/Knowledgebase
Social Media
Video Tutorials / Webinar
Phone
Live Chat

Eventbrite Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android
Supported Languages: Catalan, Dutch, English, French, German, Italian, Portuguese, Spanish