doxy.me is presented as a simple, free telemedicine and patient outreach solution from the company of the same name in Rochester.
N/A
Healthie
Score7.7 out of 10
N/A
Healthie offers a virtual and telemedicine focused EHR, Scheduling, and Client Engagement platform for modern healthcare delivery. Healthie supports secure video consults on desktop, laptop, tablet, and mobile, with video chat available for individual meetings or groups (e.g. webinars). And Healthie's Client Portal is accessible on web & mobile, for clients to book appointments, make payments, and share health data with their wellness provider as well.
$49
per month
Pricing
doxy.me
Healthie
Editions & Modules
No answers on this topic
Essentials
$49
per month 250 Active Clients
Plus
$129
per month Unlimited Clients
Group+
$149
per month Unlimited Clients, with the ability to add Team Members
The audio functionality on [doxy.me] is chronically very poor and it lacks screen sharing, so I would never recommend it as a primary telehealth platform, but I highly recommend the free BAA version as an affordable backup telehealth platform should one's primary platform fail.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
For health startups or a small medical practice where budget is a constraint and automation is not necessary due to small scale. Also small scale or skill of employees does not need robust analytics.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Speaker and microphone defaults and settings easily go wrong and result in one person not hearing the other person, and adjusting the audio in/out settings is not intuitive, nor does even making every possible adjustment always result in bringing back sound.
Sometimes all parties can hear each other, but one party's voice is chronically session after session so warped and warbled we have to mute the Doxy audio and call each other on the phone for session audio.
If a user is accessing [doxy.me] on a phone, briefly switching to another app then switching back to the Doxy screen completely messes up the audio.
[doxy.me] lacks a screen sharing option which is regrettable, because screen sharing is an integral part of my therapy practice to work on worksheets together with clients in-session.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Reporting is terrible. You have to select filters, generate reports, and download them. Limited reporting options: you cannot create reports from all the data.
No integrated phone (outbound and inbound), so providers can stay on the platform without using their personal phones.
No integration with AI tools for analytics and workflow optimization.
Workflows are not very customizable.
Cannot integrate with marketing automation tools and does not have marketing automation built into the system.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Providers and patients do not find the interface intuitive, and we often have to call them to guide them through it. We have had to create detailed videos and guides to instruct our providers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
My group practice uses Zoom through its electronic health record, which is absolutely higher quality than [doxy.me], due to reliable audio functionality and screen sharing capability. However, [doxy.me] free BAA version is a great benefit to have as an affordable backup. Always best practice to have a backup in the event of technology failure.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info