TrustRadius

Dragon vs. Knowlarity IVR

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Dragon
Score 9.0 out of 10
N/A
N/AN/A
Knowlarity IVR
Score 8.7 out of 10
N/A
Knowlarity is a provider of cloud based communications solutions to businesses in Southeast Asia and Middle Eastern markets.N/A
Pricing
DragonKnowlarity IVR
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
DragonKnowlarity IVR
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details—Contact vendor for pricing information (in US Dollars)
More Pricing Information
Best Alternatives
DragonKnowlarity IVR
Small Businesses
RingCentral Contact Center
RingCentral Contact Center
Score 7.9 out of 10
RingCentral Contact Center
RingCentral Contact Center
Score 7.9 out of 10
Medium-sized Companies
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Zoom Contact Center
Zoom Contact Center
Score 9.2 out of 10
Enterprises
Verint Speech Analytics
Verint Speech Analytics
Score 8.9 out of 10
Verint Speech Analytics
Verint Speech Analytics
Score 8.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DragonKnowlarity IVR
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
DragonKnowlarity IVR
Likelihood to Recommend
Sound Business Systems
No answers on this topic
Knowlarity
I think Knowlarity IVR solves our company to have one single IVR number for every department. Our sales team's call recording shows our areas to improve. And we converted more sales through the calls and its records to cross-check all client requirements. But sometimes it is less appropriate because it's more difficult to understand the dashboard.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Pros
Sound Business Systems
No answers on this topic
Knowlarity
  • Incoming call record.
  • Agent group.
  • Call list.
  • Dashboard for analysis.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Cons
Sound Business Systems
No answers on this topic
Knowlarity
  • Notifications is bad.
  • Dashboard is not user friendly.
  • UI and design for dashboard is not good.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Alternatives Considered
Sound Business Systems
No answers on this topic
Knowlarity
Yeah, very good but it has fewer features. MyOperator I used for another company but the call charge is much higher than Knowlarity IVR.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
Return on Investment
Sound Business Systems
No answers on this topic
Knowlarity
  • We converted more sales.
  • Vai call only 10â„… more leads are converted.
  • Every single client were address via call record.
Anuj Purbey | TrustRadius Reviewer
Anuj Purbey
Digital marketing manager
Read full review
ScreenShots