Dragon vs. Knowlarity IVR

Dragon is well suited for occasional dictation whereas for short tasks it may be less appropriate. Step by step commands can take a lot of time to program however these would be worthwhile long term if it is a repetitive task. Dragon is a new language to learn and this can be overwhelming. By following the guide this will support you for future use and it is possible to learn by using the "click" command which replicates the mouse click. With this scenario you can say what you see for example in Word, say click home then click centre which will centre the document

Incentivized

I think Knowlarity IVR solves our company to have one single IVR number for every department. Our sales team's call recording shows our areas to improve. And we converted more sales through the calls and its records to cross-check all client requirements. But sometimes it is less appropriate because it's more difficult to understand the dashboard.

• Speech recognition
• automation
• transcription

Incentivized

• Incoming call record.
• Agent group.
• Call list.
• Dashboard for analysis.

• Program complex keyboard shortcuts
• known issues with understanding medical terms
• Need to be quicker

Incentivized

• Notifications is bad.
• Dashboard is not user friendly.
• UI and design for dashboard is not good.

Overall, its gives the functionality that I need in my role and can support with automating tasks. I mainly use it for autotext, to add blocks of text and it works universally across all applications. It saves time and works well in Windows 11. It works very well navigating the web.

Incentivized

You can train in unknown words and use autotext. It learns my writing style and uses AI algorithms to understand context of dictation. Dragon works on all applications instead of googles service that will work online only. Can program Dragon commands to complete repetitive sentences. Dragon can open websites and documents entirely by voice whereas Google's is cloud based.

Incentivized

Yeah, very good but it has fewer features. MyOperator I used for another company but the call charge is much higher than Knowlarity IVR.

• Cost
• Delay
• Learning time

Incentivized

• We converted more sales.
• Vai call only 10℅ more leads are converted.
• Every single client were address via call record.