TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Dwolla

    Score8 out of 10
    N/ADwolla is a payment gateway software solution offered by Dwolla.

    $268

    per month

    Merchant e-Solutions

    Score6.8 out of 10
    N/AMerchant e-Solutions is a payment gateway software solution offered by Cielo.N/A
    Pricing
    DwollaMerchant e-Solutions
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    DwollaMerchant e-Solutions
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    DwollaMerchant e-Solutions
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    DwollaMerchant e-Solutions
    Likelihood to Recommend
    9.1
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    9.1
    (1 ratings)
    5.0
    (1 ratings)
    User Testimonials
    DwollaMerchant e-Solutions
    Likelihood to Recommend
    Dwolla
    If you need to move money using ACH then Dwolla is the number 1 choice. Highly recommend. We shopped several potential partners and Dwolla was better across the board. I count the Dwolla team and my team - they're always there to help and always go above and beyond to help us.
    Read full review
    Cielo
    They are a great solution for any company using NetSuite's ERP platform as it is a direct integration into the software platform. They are able to accept all major credit card providers and their rates seem to be in line with the industry. As a small business, we do not have an account rep which does leave us feeling unimportant.
    Incentivized
    Read full review
    Pros
    Dwolla
    • Seamless integration.
    • Quick resolution/response time.
    Read full review
    Cielo
    • Process credit card payments.
    • Collect money faster.
    • Integrated with our NetSuite ERP system.
    Incentivized
    Read full review
    Cons
    Dwolla
    No answers on this topic
    Cielo
    • User interface.
    • Account support for smaller businesses.
    Incentivized
    Read full review
    Support Rating
    Dwolla
    We have a dedicated Slack channel with multiple team members from across the organization: product, legal and compliance, technology. We have a dedicated relationship manager. Super super responsive. We are so pleased.
    Read full review
    Cielo
    Perhaps they treat larger clients better, but we do not have an account rep and the only time we interact is when we have a problem or reach out to them.
    Incentivized
    Read full review
    Alternatives Considered
    Dwolla
    Better service. Better price.
    Read full review
    Cielo
    Much better rates and better to deal with.
    Incentivized
    Read full review
    Return on Investment
    Dwolla
    • Without Dwolla, we would have to invest a lot more of our company resources and time into accomplishing something that can take as little as 15 minutes. Dwolla's integration is almost invaluable to us.
    Read full review
    Cielo
    • Reduced outstanding receivables.
    Incentivized
    Read full review
    ScreenShots