E2open vs. Infor Nexus

E2Open [Digital Transformation Solutions] is best used for customers/partners that do not have their own marketing automation software. It provides them a space to use already built in campaigns for use. A scenario where it may not be the best recommended tool is in a partner type scenario, such as ours. Currently, the tool does not have a fully customizable campaign for a partner to go in and build out a campaign from scratch. They can only take bits and pieces (depending on what is allowed) and make changes as they see fit.

Incentivized

It is good in integrating with multiple 3rd party service providers to create a single source of truth. It does not have user friendly GUI that delays in getting the information required by the user. Any new requirements always need investment and time to develop. It allows user to create report template and schedule reports to personal email that help to save time.

Incentivized

• A wide offering of service to manage channel data
• How they engage with me to understand my needs as their customer
• A clear structure of where to go for which kind of issues

Incentivized

• Allows connectivity of EDI with 3rd party forwarder to transmit shipment data and milestones against the shipments
• Choosing the most economical and quickest routing for a purchase order
• Allows integration with SAP, Oracle, external service providers easily to make single source of truth for the operational information

Incentivized

• Marketing of solution capabilities - needs to be better marketed
• Costing could be better optimized
• Support and Service issues
• Availability of skilled experts/consultants

Incentivized

• GUI is not as user friendly as it should be, and a training is required
• Filtering of shipments are not easy and intuitive to user, and it is a bit problematic to find details when a limited information is available to search
• Creating new methodology of report template require new development which require investment

Incentivized

E2Open [Digital Transformation Solutions] was very cost effective and does provide a simple tool for us to provide our partner network. We have a vast array of partners, some of which do not have any marketing expertise. This tool makes it that much easier for a partner to take advantage of a tool that does all ends of automation for them.

Incentivized

It is better in integration with 3rd party service providers and quick turn around time and dedicated error resolution in receiving the data. We had inhouse SME from Infor Nexus team which allows quick development cycle and faster implementation. It allows visibility of milestones which is not available in SAP TM.

Incentivized

• The data that they organize for us, give clear sell in opportunities
• We can spend our marketing money better on the product that is not selling as much as expected
• We can make sure our factories produce the right products because we have insights in which products are really in demand by our consumers.

Incentivized

• It definitely creates value and enables user to reduce turn around time for reporting
• It helps to reduces the resources used to create manual reports with high data accuracy
• Implementation of Control Tower required investment more than $250k with ROI 23% within the first year and break even at 3.5 years

Incentivized