E2open vs. New Horizon Supply Chain Planning Suite

E2Open [Digital Transformation Solutions] is best used for customers/partners that do not have their own marketing automation software. It provides them a space to use already built in campaigns for use. A scenario where it may not be the best recommended tool is in a partner type scenario, such as ours. Currently, the tool does not have a fully customizable campaign for a partner to go in and build out a campaign from scratch. They can only take bits and pieces (depending on what is allowed) and make changes as they see fit.

Incentivized

New Horizon Supply Chain Planning Suite is a very user-friendly system which gives you the latitude to change your forecasting models based on the product and sales trends. It is also very easy to export and import data to transfer information to and from Excel files as it uses an Excel like platform. Therefore, it gives you the control to be able to control your forecast where needed due to sales promotions or loss of sales distribution.

• A wide offering of service to manage channel data
• How they engage with me to understand my needs as their customer
• A clear structure of where to go for which kind of issues

Incentivized

• Forecasting product sales
• Displays key data points such as historical sales and trends
• Allows control of forecasting models based on product and sales type
• Very user friendly and Excel compatible
• Interfaces with other systems well

• Marketing of solution capabilities - needs to be better marketed
• Costing could be better optimized
• Support and Service issues
• Availability of skilled experts/consultants

Incentivized

• Would like to be able to form my own functions using information already in the system.
• When switching back and forth from worksheets and sub-worksheets you can lose your place because it does not always go back to the same place.

E2Open [Digital Transformation Solutions] was very cost effective and does provide a simple tool for us to provide our partner network. We have a vast array of partners, some of which do not have any marketing expertise. This tool makes it that much easier for a partner to take advantage of a tool that does all ends of automation for them.

Incentivized

We were using Demantra systems for our forecasting needs, but as new versions became available and old versions, which we had, were discontinued we found the need to either upgrade or look for a new system. The Demantra upgrade was very costly and New Horizon fit our needs while being on the cloud, so most all of the upgrades were done behind the scenes with no down time. The implementation was a breeze, and the customer service was always there when you needed it. Overall, it was a very good choice for us to make the change.

• The data that they organize for us, give clear sell in opportunities
• We can spend our marketing money better on the product that is not selling as much as expected
• We can make sure our factories produce the right products because we have insights in which products are really in demand by our consumers.

Incentivized

• Helps us maintain over an 80% forecast accuracy rating with our top 20 products.
• Gives us the information needed to plan our production schedules effectively.
• Helps us plan our inventory needs to hold the correct amount of inventory as the business requires.