TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eAssistance Pro (discontinued)

    Score8.2 out of 10
    N/AeAssistance Pro was a Live Chat Software for websites that provides unlimited live chat support to online customers. It allows organizations to get connected with their visitors, resolve their queries and offer them instant support. The product has been discontinued.

    $7

    per month

    Unblu

    Score10 out of 10
    Enterprise companies (1,001+ employees)
    Swiss company unblu offers their eponymous live chat tool that features co-browsing, document sharing, and more.N/A
    Pricing
    eAssistance Pro (discontinued)Unblu
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eAssistance Pro (discontinued)Unblu
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Best Alternatives
    eAssistance Pro (discontinued)Unblu
    Small Businesses
    Olark
    Score10 out of 10
    Olark
    Score10 out of 10
    Medium-sized Companies
    Zoho SalesIQ
    Score9.7 out of 10
    Zoho SalesIQ
    Score9.7 out of 10
    Enterprises
    Genesys DX (discontinued)
    Score10 out of 10
    Genesys DX (discontinued)
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eAssistance Pro (discontinued)Unblu
    Likelihood to Recommend
    8.2
    (1 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    eAssistance Pro (discontinued)Unblu
    Likelihood to Recommend
    Discontinued Products
    It is fast and secure.
    Read full review
    unblu
    We recommend the use of Unblu for working with mostly professional meetings, as there are many advantages to the platform over private teams, especially when it comes to coding and sharing data, keeping everyone involved in business transactions properly [organized].
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • It is fully customizable, secure and easy to integrate
    • It is the most user friendly live chat solution
    • You can track Geo-location, IP address, and much more information about your website visitor
    • It will help you to analyze your website traffic
    • I have also integrated this software on my Facebook fan page
    Read full review
    unblu
    No answers on this topic
    Likelihood to Renew
    Discontinued Products
    I am still using this comfortably on my website, so I do not need any other software.
    Read full review
    unblu
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    No that is the first live chat software I am using on my website
    Read full review
    unblu
    No answers on this topic
    Return on Investment
    Discontinued Products
    • It will definitely increase sales
    • It saves time and money as one person can team to handle multiple queries
    Read full review
    unblu
    • Thanks to Unblu, digital interactions with our customers and general visitors to our website have greatly improved, allowing us to better identify those who might become loyal to the company, and therefore helping us to close sales much more consistently, not only increasing our profits but also securing more revenue in the future.
    Incentivized
    Read full review
    ScreenShots