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Score 10.0 out of 100


What is Unblu?

Swiss company unblu offers their eponymous live chat tool that features co-browsing, document sharing, and more.
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What is Unblu?

Swiss company unblu offers their eponymous live chat tool that features co-browsing, document sharing, and more.

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://www.unblu.com/en/product/pricing


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Unblu?

Unblu’s Conversational Platform aims to empower financial institutions to make every digital conversation meaningful and profitable. Through features like video chat, messaging, and co-browsing, advisors can meet and collaborate with clients online, customer service can visually support customers with targeted and efficient support, and prospects can be engaged and guided through a seamless experience to purchase.

Boasting 150 implementations in the financial industry worldwide, institutions such as UBS, BNP Paribas, and AON are using Unblu’s platform to deliver the conversational experience online.

Unblu Features

  • Supported: Unblu Conversational Platform for Financial Services
  • Supported: Secure Messenger for putting a trusted advisor in your customer's pocket
  • Supported: Video and Voice to make the most out of a conversation - fully compliant with financial regulations
  • Supported: Co-Browsing that lets you collaborate in real-time with your customers.
  • Supported: Chatbot API to combine the best of AI and human advice

Unblu Integrations

Unblu Competitors

Unblu Customer Size Distribution

Small Businesses (1-50 employees)0%
Mid-Size Companies (51-500 employees)20%
Enterprises (more than 500 employees)80%

Unblu Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsLinux
Mobile ApplicationApple iOS, Android, Windows Phone, Blackberry, Mobile Web
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Reviews and Ratings



(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
Jason Terrick | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Interacting in real-time through Unblu is something that can be achieved with very little effort, as you basically only need to enter a chat room and access the database of employees or public you want to work with, and from there share the meeting, making sure that there is no information leaking out.
  • Unblu has many group participation tools that digital communication services have stopped implementing in recent years in order to configure group tools, such as the group work board where you can better review the level of participation of each team member.
  • Unblu does not have a good tagging service that allows to better manage the references of each drop that occurs within the meeting subscription.
  • Meeting quality is a bit low compared to services like Zoom, mostly because there is no chat system, relying entirely on live calls to work.
We recommend the use of Unblu for working with mostly professional meetings, as there are many advantages to the platform over private teams, especially when it comes to coding and sharing data, keeping everyone involved in business transactions properly [organized].
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