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EasyRetro vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    EasyRetro

    Score10 out of 10
    N/AN/A

    $20

    per month

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    EasyRetroManhattan Active Customer Engagement
    Editions & Modules
    Basic
    $20
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    EasyRetroManhattan Active Customer Engagement
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    EasyRetroManhattan Active Customer Engagement
    Project Management
    Comparison of Project Management features of EasyRetro and Manhattan Active Customer Engagement
    Feature
    EasyRetro
    10.0
    1 Ratings
    26% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Task Management10.01 Ratings00 Ratings
    Communication
    Comparison of Communication features of EasyRetro and Manhattan Active Customer Engagement
    Feature
    EasyRetro
    10.0
    1 Ratings
    22% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Discussions10.01 Ratings00 Ratings
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    EasyRetroManhattan Active Customer Engagement
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    User Ratings
    EasyRetroManhattan Active Customer Engagement
    Likelihood to Recommend
    10.0
    (1 ratings)
    8.0
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    EasyRetroManhattan Active Customer Engagement
    Likelihood to Recommend
    EasyRetro
    There's just so much versatility with Easyretro that I can't think of where it couldn't be used. If you wanted to make a collage, I guess this board would be too structured for that but for most conversations in a business that require organization, this is the best tool for the job. Where EasyRetro really shines is allowing the feedback to be anonymous (Others do as well but most of them require some kind of registration).
    Incentivized
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    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Pros
    EasyRetro
    • Easy Access
    • Easy Setup
    • Easy to Organize
    Incentivized
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    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Cons
    EasyRetro
    • None. Simplicity is their strong point and they do action the suggestions from the community that garners the most votes.
    Incentivized
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    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Usability
    EasyRetro
    Anyone who has has navigated to the board knows how easy it is to use. The design is simple and the options are intuitive. People of any age can get on and understand how to use the features on this board. The simplicity drives engagement and more feedback is collected as a result.
    Incentivized
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    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    EasyRetro
    EasyRetro beats out the competition by a landslide. The beginning tutorial is much shorter, easy for anyone to join, and very intuitive to continue use.
    Incentivized
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    EasyRetro
    • Cuts down on setup time by more than 20 minutes.
    • Increased participation from 2 people to all 10 people.
    • 1 second snippet for historical records.
    Incentivized
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    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
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