eGain Conversation Hub vs. Wazzup

eGain Conversation Hub

6 Reviews and Ratings

Wazzup

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
eGain Conversation Hub	Score8.6 out of 10	N/A	eGain Conversation Hub unifies and automates customer conversations across channels, featuring comprehensive capabilities for messaging, social, chat, email, cobrowse, video, and phone.	N/A
Wazzup	N/A	N/A	Wazzup is an online service that integrates all communications with clients into a CRM system, such as connecting WhatsApp, WhatsApp Business, Instagram, Telegram and other instant messengers to more than 20 different CRM systems, centralizing messages from customers. The service also sends automatic notifications about orders, payments, and deliveries, simplifying management tasks and enhancing customer service quality. Connecting Wazzup to CRM systems facilitates quicker responses, the…	$20 per month per user

Pricing

eGain Conversation Hub

Wazzup

No answers on this topic

Start: $20
per month per user
Pro: $45
per month per user
Max: $90
per month per user

Pricing Offerings
eGain Conversation Hub	Wazzup
Free Trial
No	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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For Wazzup services, prices vary based on preferred 1) package option and 2) payment frequency. Three package options are available: start, pro, or max. Payment frequency can be yearly, half-yearly, or monthly.

Best Alternatives
	eGain Conversation Hub	Wazzup
Small Businesses	GoTo Connect Score7.9 out of 10	GoTo Connect Score7.9 out of 10
Medium-sized Companies	Quadient Inspire Score9.5 out of 10	Quadient Inspire Score9.5 out of 10
Enterprises	Quadient Inspire Score9.5 out of 10	Quadient Inspire Score9.5 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	eGain Conversation Hub	Wazzup
Likelihood to Recommend	7.0 (1 ratings)	- (0 ratings)

User Testimonials
	eGain Conversation Hub	Wazzup
Likelihood to Recommend	eGain Corporation Search function Global Synonyms Guided Helps. Documentation does a great job of describing features but lacks the big picture of how things relate to one another. Strong consulting partnership and customer focus. There are areas where they need to improve - Improve compliance & risk management plus Improve customer relations/service. Incentivized Verified User Read full review	Wazzup No answers on this topic
Pros	eGain Corporation Multiple options to choose channel of your convenience The product capabilities are very good. Easy for integration and deployment Strong consulting partnership Incentivized Verified User Read full review	Wazzup No answers on this topic
Cons	eGain Corporation Service and support needs to be done better. Compliance and risk management needs to be improved Incentivized Verified User Read full review	Wazzup No answers on this topic
Alternatives Considered	eGain Corporation While searching for a Customer Experience software, eGain came first in the search and we were pretty satisfied with the product features it has. We liked the support and customer service which made sure all our queries were answered in a very short turnaround time. Incentivized Verified User Read full review	Wazzup No answers on this topic
Return on Investment	eGain Corporation eGain helped in improvising our customer engagements Customer retention was made possible as the tool helps us analyse the painpoints of the customer Social Media Marketing helped to gain a lot of customers with minimal cost incurred. Incentivized Verified User Read full review	Wazzup No answers on this topic
ScreenShots		Wazzup Screenshots