TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Elastic Observability

    Score9 out of 10
    N/AElastic Observability, from Elastic, the makers of Elasticsearch, is a solution that aims to bring logs, metrics, and APM based on the former Opbeat (acquired by Elastic in 2017) traces together at scale in a single stack so users can monitor and react to events happening anywhere in an IT environment. It's free and open to start, and adds the Logs, Metrics, APM (formerly Opbeat), and Uptime modules to the Elastic (ELK) Stack.N/A

    Luciq

    Score8 out of 10
    N/ALuciq, formerly Instabug, delivers Real-Time Contextual Insights throughout the entire mobile app lifecycle, empowering mobile teams to connect with customers, accelerate their workflow, and release with confidence. With bug and feedback reporting, crash reporting, in-app surveys, and infrastructure that supports over two billion devices world-wide, Luciq helps development and product teams collect bugs and feedback from beta testers and…

    $149

    per month

    Pricing
    Elastic ObservabilityLuciq
    Editions & Modules
    No answers on this topic
    Basic
    starts at $149
    per month
    Pro
    starts at $249
    per month
    Premium
    Custom Quote
    Offerings
    Pricing Offerings
    Elastic ObservabilityLuciq
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual plan.
    More Pricing Information
    Best Alternatives
    Elastic ObservabilityLuciq
    Small Businesses
    Amazon CloudWatch
    Score7.8 out of 10
    Sentry
    Score8.8 out of 10
    Medium-sized Companies
    LogicMonitor
    Score8.9 out of 10
    Sentry
    Score8.8 out of 10
    Enterprises
    ManageEngine Site24x7
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Elastic ObservabilityLuciq
    Likelihood to Recommend
    8.0
    (4 ratings)
    8.0
    (2 ratings)
    User Testimonials
    Elastic ObservabilityLuciq
    Likelihood to Recommend
    Elastic
    We can use this Elastic Observability in our business problems such as Creating internal/operational efficiencies issues, customer relations/service, and business process outcomes issues. This product has a lot of features for the above problems. But this product may be having some issues when charting purposes. But it can adjust for that purpose.
    Incentivized
    Read full review
    Luciq Inc.
    Instabug is great to capture bug reports during the testing phase of your app. You can also collect user data such as device, OS, and App version to easily reproduce the issue.
    Incentivized
    Read full review
    Pros
    Elastic
    • Open source code base
    • Community support
    • Is fast in processing
    Incentivized
    Read full review
    Luciq Inc.
    • Makes it easy for the end-users of the mobile apps.
    • Provides crash analytics.
    • Helps capture user inputs.
    Incentivized
    Read full review
    Cons
    Elastic
    • Difficult to setup/maintain
    • Search pattern bar could be more user-friendly
    • Premium subscription features are very expensive
    Incentivized
    Read full review
    Luciq Inc.
    • We have specific customizations on Jira so we tend to have to contact customer support to create these for us when we make new integrations. It would be nice for us to do this ourselves so we don't have to contact the Instabug team.
    • Not very frequent but sometimes the platform breaks and we have to contact the Instabug team to resolve the issue. It would be great if they have better testing before shipping new changes to ensure stability.
    Incentivized
    Read full review
    Alternatives Considered
    Elastic
    Splunk is a very good product but the licensing costs are high; we utilise the best of both worlds by using both products for slightly different purposes. We put the voluminous data with simple use cases in Elastic where it doesn't cost too much and can be searched quickly while putting the less voluminous data with more complex use cases in Splunk so we can take advantage of Splunk's very comprehensive but often much slower SPL search query language
    Incentivized
    Read full review
    Luciq Inc.
    No answers on this topic
    Return on Investment
    Elastic
    • Cost management.
    • Good customer increment.
    • Time management.
    Incentivized
    Read full review
    Luciq Inc.
    • Reduced the time to get feedback.
    Incentivized
    Read full review
    ScreenShots

    Luciq Screenshots

    Screenshot of Instabug Report