Elastic is a very capable application monitoring solution that can scale easily as your organisation grows
April 29, 2022

Elastic is a very capable application monitoring solution that can scale easily as your organisation grows

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Modules Used

  • Logs

Overall Satisfaction with Elastic Observability

We utilise Elastic in our organisation to keep track of all the logs generated by the various internal services that we have running; we utilise it for monitoring in general but a frequent use case involves looking at logs for incident response purposes to figure out what is actually happening and try to understand any potential impact to the application so that we can take steps to avoid any downtime or negative consquences
  • Licensing model is fair compared with other vendors that charge much more
  • Ability to scale and ingest a lot of data without having to worry too much about performance issues that may crop up
  • Searches return very fast
  • GUI searching interface and filters are intuitive and suitable for new users
  • The DSL advanced search syntax query language can be confusing to use as you have to maintain correct JSON formatting at all times
  • More integrations with other common alerting/monitoring/ticketing platforms
  • GUI hasn't had an update in a while, could benefit from an overhaul with more modern elements
  • Default dashboards are suitable but there could be room for improvements e.g. more advanced custom dashboards
  • Ability to relatively cheaply scale your log collection infrastructure as the needs of your organisation grow
  • Search results return quicker than in comparable platforms from other vendors
  • Reliable operation without crashes or downtime
  • Search query language is suitable for most use cases
  • GUI interface is not hard to navigate and can be learned quickly by new colleagues without previous experience working with the product
  • Stopped worrying about unexpected licensing costs arising from all the extra logging our applications will generate in the future as our company grows its customer base
  • Engineers are happy since product is stable and maintenance is not painful
  • Users are happy because search results return quickly
  • We stopped having to make concessions in terms of having to filter out certain data which could turn out later on to be valuable and required
Splunk is a very good product but the licensing costs are high; we utilise the best of both worlds by using both products for slightly different purposes. We put the voluminous data with simple use cases in Elastic where it doesn't cost too much and can be searched quickly while putting the less voluminous data with more complex use cases in Splunk so we can take advantage of Splunk's very comprehensive but often much slower SPL search query language

Do you think Elastic Observability delivers good value for the price?

Yes

Are you happy with Elastic Observability's feature set?

Yes

Did Elastic Observability live up to sales and marketing promises?

Yes

Did implementation of Elastic Observability go as expected?

I wasn't involved with the implementation phase

Would you buy Elastic Observability again?

Yes

Elastic is a great solution if you want to self-manage your data collection, don't want to pay excessive licensing costs to other vendors for features which are only rarely used and want a competent log aggregation system that returns results very quickly. Scalability is not an afterthought since you can easily grow your log searching and retention resources as the needs of the organisation grow. More and more vendors are building their proprietary solutions on top of Elastic so I believe the open source product will only keep on growing in adoption and getting better each year