Elasticsearch vs. FACT-Finder vs. Google Search Appliance (discontinued)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Elasticsearch
Score 8.7 out of 10
N/A
Elasticsearch is an enterprise search tool from Elastic in Mountain View, California.
$16
per month
FACT-Finder
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
FACT-Finder is site search software for search, navigation, merchandising, personalization and recommendations. The technology combines online shop functions designed to lead customers to the right products in record time - even with demanding omnichannel strategies. The vendor boasts 20 years of experience and over 1,800 shop projects, retailers experience more sales across digital retail channels - up to 33% on desktop and 125% on mobile. The vendor further states FACT-Finder…N/A
Google Search Appliance (discontinued)
Score 9.4 out of 10
N/A
The Google Search Appliance provided document indexing. The product was discontinued in favor of Google's cloud-based options.N/A
Pricing
ElasticsearchFACT-FinderGoogle Search Appliance (discontinued)
Editions & Modules
Standard
$16.00
per month
Gold
$19.00
per month
Platinum
$22.00
per month
Enterprise
Contact Sales
No answers on this topic
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Offerings
Pricing Offerings
ElasticsearchFACT-FinderGoogle Search Appliance (discontinued)
Free Trial
NoYesNo
Free/Freemium Version
NoNoNo
Premium Consulting/Integration Services
NoYesNo
Entry-level Setup FeeNo setup feeOptionalNo setup fee
Additional DetailsWe understand that in e-commerce, the one-size-fits-all approach doesn't work. Our dynamic prices are based upon the FACT-Finder modules you choose to power your online shop along with the number of monthly search queries and channels needed.
More Pricing Information
Community Pulse
ElasticsearchFACT-FinderGoogle Search Appliance (discontinued)
Considered Multiple Products
Elasticsearch
FACT-Finder

No answer on this topic

Google Search Appliance (discontinued)

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Best Alternatives
ElasticsearchFACT-FinderGoogle Search Appliance (discontinued)
Small Businesses
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Yext
Yext
Score 8.9 out of 10
Medium-sized Companies
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
Enterprises
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
Guru
Guru
Score 9.4 out of 10
All AlternativesView all alternativesView all alternativesView all alternatives
User Ratings
ElasticsearchFACT-FinderGoogle Search Appliance (discontinued)
Likelihood to Recommend
9.0
(48 ratings)
-
(0 ratings)
7.0
(2 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
Support Rating
7.8
(9 ratings)
-
(0 ratings)
5.0
(1 ratings)
Implementation Rating
9.0
(1 ratings)
-
(0 ratings)
-
(0 ratings)
User Testimonials
ElasticsearchFACT-FinderGoogle Search Appliance (discontinued)
Likelihood to Recommend
Elastic
Elasticsearch is a really scalable solution that can fit a lot of needs, but the bigger and/or those needs become, the more understanding & infrastructure you will need for your instance to be running correctly. Elasticsearch is not problem-free - you can get yourself in a lot of trouble if you are not following good practices and/or if are not managing the cluster correctly. Licensing is a big decision point here as Elasticsearch is a middleware component - be sure to read the licensing agreement of the version you want to try before you commit to it. Same goes for long-term support - be sure to keep yourself in the know for this aspect you may end up stuck with an unpatched version for years.
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Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
The Google Search Appliance is well suited to most site search needs and it is possible to customize the front end seen by website visitors to produce a satisfactory basic interface with basic branding applied to it. However, in some situations it may be necessary to instead make API calls from a web page to retrieve search results and the format in which those results are returned might be a little more difficult to work with.
Read full review
Pros
Elastic
  • As I mentioned before, Elasticsearch's flexible data model is unparalleled. You can nest fields as deeply as you want, have as many fields as you want, but whatever you want in those fields (as long as it stays the same type), and all of it will be searchable and you don't need to even declare a schema beforehand!
  • Elastic, the company behind Elasticsearch, is super strong financially and they have a great team of devs and product managers working on Elasticsearch. When I first started using ES 3 years ago, I was 90% impressed and knew it would be a good fit. 3 years later, I am 200% impressed and blown away by how far it has come and gotten even better. If there are features that are missing or you don't think it's fast enough right now, I bet it'll be suitable next year because the team behind it is so dang fast!
  • Elasticsearch is really, really stable. It takes a lot to bring down a cluster. It's self-balancing algorithms, leader-election system, self-healing properties are state of the art. We've never seen network failures or hard-drive corruption or CPU bugs bring down an ES cluster.
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Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
  • Homes in on key searches.
  • Immediate response.
  • Simple UI, very user-friendly.
Read full review
Cons
Elastic
  • Joining data requires duplicate de-normalized documents that make parent child relationships. It is hard and requires a lot of synchronizations
  • Tracking errors in the data in the logs can be hard, and sometimes recurring errors blow up the error logs
  • Schema changes require complete reindexing of an index
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Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
  • It's my understanding that Google is ending support for the appliance soon. This is obviously an important consideration.
  • The administrator interface is far from easy to use.
  • There is a significant learning curve for new users.
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Likelihood to Renew
Elastic
We're pretty heavily invested in ElasticSearch at this point, and there aren't any obvious negatives that would make us reconsider this decision.
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Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
No answers on this topic
Usability
Elastic
To get started with Elasticsearch, you don't have to get very involved in configuring what really is an incredibly complex system under the hood. You simply install the package, run the service, and you're immediately able to begin using it. You don't need to learn any sort of query language to add data to Elasticsearch or perform some basic searching. If you're used to any sort of RESTful API, getting started with Elasticsearch is a breeze. If you've never interacted with a RESTful API directly, the journey may be a little more bumpy. Overall, though, it's incredibly simple to use for what it's doing under the covers.
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Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
No answers on this topic
Support Rating
Elastic
We've only used it as an opensource tooling. We did not purchase any additional support to roll out the elasticsearch software. When rolling out the application on our platform we've used the documentation which was available online. During our test phases we did not experience any bugs or issues so we did not rely on support at all.
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Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
Neutral rating because I've never needed support.
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Implementation Rating
Elastic
Do not mix data and master roles. Dedicate at least 3 nodes just for Master
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Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
No answers on this topic
Alternatives Considered
Elastic
As far as we are concerned, Elasticsearch is the gold standard and we have barely evaluated any alternatives. You could consider it an alternative to a relational or NoSQL database, so in cases where those suffice, you don't need Elasticsearch. But if you want powerful text-based search capabilities across large data sets, Elasticsearch is the way to go.
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Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
Google search has always been superior. No other search engine application can even come close.
Read full review
Return on Investment
Elastic
  • We have had great luck with implementing Elasticsearch for our search and analytics use cases.
  • While the operational burden is not minimal, operating a cluster of servers, using a custom query language, writing Elasticsearch-specific bulk insert code, the performance and the relative operational ease of Elasticsearch are unparalleled.
  • We've easily saved hundreds of thousands of dollars implementing Elasticsearch vs. RDBMS vs. other no-SQL solutions for our specific set of problems.
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Omikron Data Quality GmbH
No answers on this topic
Discontinued Products
  • The GSA was not cheap. At all.
  • There has also been a cost associated with our need to switch to another site search solution in the near future, due to Google ending support for the sppliance.
  • That said, we have so much support content that we owed it to our customers to offer a comprehensive search tool to help them find the most relevant content - and of course Google are the masters of this. However, it's worth noting that the alogorithms used on the GSA are far older than those used on google.com.
Read full review
ScreenShots

FACT-Finder Screenshots

Screenshot of The FACT-Finder cockpit gives clear access to all features you need for your optimizations.  View two search results side-by-side for testing and compare before & after performance.Screenshot of Align search results to your business objectives: with Ranking Rules you can customize the sequence in which products appear. Integrating all information from your product data guarantees optimized search results  for your priorities.Screenshot of FACT-Finder Merchandising Module makes implementing marketing campaigns simple. Product promotions can be scheduled in the search results, category pages and landing pages down to the minute.Screenshot of Our software suite consists of modules that you can configure via an easy-to-use back-end. The FACT-Finder Core is the foundation for your e-commerce growth with optimized site search and actionable analytics. Each additional module contributes to providing customers with the best experience possible - while giving your conversion a lift. Innovative algorithms and Artificial Intelligence ensure the modules work together seamlessly and constantly improve each other.