Elite 3E vs. LEAP Legal Software

Timekeeping is good, but the report output could be better. The interface is much better than it used to be.

Incentivized

LEAP is a really good option for small to medium sized firms. Most products on the market are expensive document management systems designed for large law firms. The other are case management software that are great for billing, contacts and calendaring. LEAP seems to combine both of the options in an easy to use system. It is customizable but is fully functional as an "off the shelf" product unlike IManage or similar products.

Incentivized

• Tracks time
• Separates billable and nonbillable hours
• Separates by Matters and clients

Incentivized

• document management
• client contacts
• billing
• integration with QBO

Incentivized

• Users have reported that they have more reporting capability in other software.
• The upgrade process is very time-consuming.
• Sometimes slow.

Incentivized

• it has trouble with some non-Microsoft programs
• It has trouble with EXE files
• support is primarily on-line versus phone

Incentivized

We seem to get the answers that we are looking for rather quickly.

Incentivized

We experienced a better ROI with 3E and the timeline made more sense.

Incentivized

IManage was great but we were quoted up to $40,000 to "customize" it to perform as it did in demonstrations. IManage was clearly designed/priced for large, multi-offices. LexWorkplace was another program that worked really well. It had real problems converting emails and certain files from our old program, Time Matters. LEAP was a reasonable, comprehensive program. It offered customer service, training and data conversion as part of the package.

Incentivized

• Better capability than it's predecessor.
• Makes business run smoother.

Incentivized

• integrated system
• Ease of billing
• Syncs with Quickbooks Online

Incentivized