3E Elite Review | TrustRadius

Use Cases and Deployment Scope

It is being used by the entire organization and for various reasons. We use it for both billable and non-billable time entries, collections efforts and the accounts payable team logs invoices there. We add all employees to Elite as well, as that information feeds into other connected databases and systems that we use.

Pros and Cons

Track time entries.
Handle invoices.
Run reports.
Store historical data.

Users have reported that they have more reporting capability in other software.
The upgrade process is very time-consuming.
Sometimes slow.

Return on Investment

Better capability than it's predecessor.
Makes business run smoother.

Alternatives Considered

UltiPro

We experienced a better ROI with 3E and the timeline made more sense.

Support Rating

7

We seem to get the answers that we are looking for rather quickly.

Key Insights

Do you think Elite 3E delivers good value for the price?

Yes

Are you happy with Elite 3E's feature set?

Yes

Did Elite 3E live up to sales and marketing promises?

Yes

Did implementation of Elite 3E go as expected?

I wasn't involved with the implementation phase

Would you buy Elite 3E again?

Yes

Other Software Used

Ceridian Dayforce, NetDocuments, Chrome River EXPENSE, FileZilla, Citrix Virtual Apps and Desktops (formerly XenDesktop), Adobe Acrobat DC

Likelihood to Recommend

Timekeeping is good, but the report output could be better. The interface is much better than it used to be.