ePlan vs. Manhattan Active® Customer Engagement

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ePlan
Score 9.0 out of 10
N/A
N/A
$125
per month
Manhattan Active® Customer Engagement
Score 8.0 out of 10
N/A
A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
Pricing
ePlanManhattan Active® Customer Engagement
Editions & Modules
Basic
$125
per month
No answers on this topic
Offerings
Pricing Offerings
ePlanManhattan Active® Customer Engagement
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
ePlanManhattan Active® Customer Engagement
Small Businesses

No answers on this topic

Simplify360
Simplify360
Score 7.8 out of 10
Medium-sized Companies

No answers on this topic

Dialpad Support
Dialpad Support
Score 9.1 out of 10
Enterprises

No answers on this topic

Verint Community
Verint Community
Score 9.9 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
ePlanManhattan Active® Customer Engagement
Likelihood to Recommend
9.0
(1 ratings)
8.0
(1 ratings)
User Testimonials
ePlanManhattan Active® Customer Engagement
Likelihood to Recommend
eTasking
ePlan is the best product in this business. ePlan performs well, has never issues, so it functions always well and with the use of ePlan it is for us possible to generate about 80% of our drawings. This saves us a lot of time and costs and the time to market gets shorter with the use of ePlan.
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Manhattan Associates
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
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Pros
eTasking
  • Easy to make schemes
  • 3D functionality
  • Great export possibility's
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Manhattan Associates
  • Permanently Adaptive.
  • Seamlessly Integrated.
  • Greater Visibility.
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Cons
eTasking
  • License structure is not easy
  • License management and upgrade are difficult
  • Support not always good available
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Manhattan Associates
  • User Interface.
  • Data Security.
  • API's
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Alternatives Considered
eTasking
ePlan is the most suited product if you are looking for a product to design panels and draw electrical schemes. ePlan offers great functionability compared to AutoCAD Electrical. ePlan also offers good export functionalibilty, which enables further customization and automation. ePlan is the most used product, so when looking for new employees the most of them have experience in using ePlan.
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Manhattan Associates
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
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Return on Investment
eTasking
  • One truth, so less errors
  • Possibility to generate drawings
  • 3D functionality to design the panels
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Manhattan Associates
  • Implementation of the whole supply chain and fulfilment.
  • Better Data Management.
  • Effective use of configurations.
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ScreenShots