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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ESO EHR

    Score8.7 out of 10
    N/AESO Electronic Health Record (EHR) is a web-based patient care documentation and reference system for emergency medical responders and firefighters. It's designed to provide easy access to information about patients' medications, allergies, history, etc. from a tablet while in the field, and allow healthcare providers to document patient encounters quickly.N/A
    Pricing
    ESO EHR
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    ESO EHR
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details—
    More Pricing Information
    Community Pulse
    ESO EHR
    Considered Both Products
    ESO Solutions
    Chose ESO EHR
    ESO EHR won out due to ease of use for providers and for administration. Other vendors had greater ability to do data analysis, quality management, and customization but ultimately were significantly more difficult to learn, use, and administer.
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    Delivers good value for the price
    No answers on this topic
    Happy with the feature set
    No answers on this topic
    Lived up to sales and marketing promises
    No answers on this topic
    Implementation went as expected
    No answers on this topic
    Features
    ESO EHR
    Electronic Medical Records
    Comparison of Electronic Medical Records features of ESO Electronic Health Record
    Feature
    ESO Electronic Health Record
    6.3
    1 Ratings
    14% below category average
    Charting / document management10.01 Ratings
    Templates10.01 Ratings
    Mobile/tablet support10.01 Ratings
    Fax integration5.01 Ratings
    Integration with other EMR and PM systems7.01 Ratings
    Workflow automation1.01 Ratings
    Customization1.01 Ratings
    Medical Security and Privacy
    Comparison of Medical Security and Privacy features of ESO Electronic Health Record
    Feature
    ESO Electronic Health Record
    9.5
    1 Ratings
    13% above category average
    HIPAA compliance10.01 Ratings
    Role-based permission levels8.01 Ratings
    Data backups and redundancy10.01 Ratings
    Local mode / networking failsafe10.01 Ratings
    Workflow and Scale
    Comparison of Workflow and Scale features of ESO Electronic Health Record
    Feature
    ESO Electronic Health Record
    6.0
    1 Ratings
    23% below category average
    Multi-office / multi-physician capabilities6.01 Ratings
    Best Alternatives
    ESO EHR
    Small Businesses
    athenaClinicals
    Score10 out of 10
    Medium-sized Companies
    CareLogic EHR
    Score10 out of 10
    Enterprises
    Epic
    Score8.6 out of 10
    All AlternativesView all alternatives
    User Ratings
    ESO EHR
    Likelihood to Recommend
    8.0
    (1 ratings)
    Support Rating
    10.0
    (1 ratings)
    User Testimonials
    ESO EHR
    Likelihood to Recommend
    ESO Solutions
    For most EMS providers, ESO EHR is an ideal solution: It meets 95% of the needs for the typical EMS provider, provides an unparalleled ease of use for field personnel documenting patient care, and is easy to implement and administer. Large EMS systems should carefully consider the limitations of the underdeveloped quality management modules for QA/QI programs. Large or progressive EMS systems with an advanced data analytics/data science capability should be aware of the significant challenges and limitations ESO EHR poses for data use outside of the standard analytics reports.
    Incentivized
    Read full review
    Pros
    ESO Solutions
    • Exceptional user interface/user experience design that is intuitive and easy to use.
    • ESO, as a company, is deeply integrated into the EMS industry and recognizes customer needs better than competitors.
    Incentivized
    Read full review
    Cons
    ESO Solutions
    • The biggest gap is that doing QA/QI is not scalable or streamlined for a large provider. Managing an effective QA/QI program takes an incredible amount of labor and extra work.
    • The lack of customization and custom fields heavily limits use of ESO EHR to capture new data points for internal quality improvement or research projects.
    Incentivized
    Read full review
    Support Rating
    ESO Solutions
    Customer support has been spectacular: Personalized, rapidly available, and very helpful.
    Incentivized
    Read full review
    Alternatives Considered
    ESO Solutions
    ESO EHR won out due to ease of use for providers and for administration. Other vendors had greater ability to do data analysis, quality management, and customization but ultimately were significantly more difficult to learn, use, and administer.
    Incentivized
    Read full review
    Return on Investment
    ESO Solutions
    • The ease of use for providers to complete documentation has had a very positive ROI.
    • The ease of administering the software has saved significant money and delivered very positive ROI.
    Incentivized
    Read full review
    ScreenShots