Order Direct by eTransact vs. Grubhub for Restaurants

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Order Direct by eTransact
Score 7.0 out of 10
Small Businesses (1-50 employees)
A unified order and delivery platform that supports unlimited orders and delivery for the cost of payment processing. The platform supports catering and drive-thru ordering, and is offered to restaurants and retailers.
$99
per month per installation
Grubhub for Restaurants
Score 7.0 out of 10
N/A
Grubhub for Restaurants is an online ordering marketplace and delivery-as-a-service solution, an alternative to building out one's own delivery an online ordering system.N/A
Pricing
Order Direct by eTransactGrubhub for Restaurants
Editions & Modules
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Offerings
Pricing Offerings
Order Direct by eTransactGrubhub for Restaurants
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsUnlimited orders plus DoorDash delivery for the cost of payment processing. Zero commissions, low card processing fees and no contracts.
More Pricing Information
Community Pulse
Order Direct by eTransactGrubhub for Restaurants
Best Alternatives
Order Direct by eTransactGrubhub for Restaurants
Small Businesses
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Ecwid by Lightspeed
Ecwid by Lightspeed
Score 10.0 out of 10
Medium-sized Companies
Toast Point of Sale
Toast Point of Sale
Score 8.1 out of 10
Toast Point of Sale
Toast Point of Sale
Score 8.1 out of 10
Enterprises

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User Ratings
Order Direct by eTransactGrubhub for Restaurants
Likelihood to Recommend
-
(0 ratings)
3.0
(1 ratings)
User Testimonials
Order Direct by eTransactGrubhub for Restaurants
Likelihood to Recommend
eTransact x Order Direct
No answers on this topic
Grubhub
I would only recommend if GH is fully integrated with your POS, and if you can negotiate a good rate with them. If you have other third-party delivery options, you should shop around and see if they can match or lower their rate.
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Pros
eTransact x Order Direct
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Grubhub
  • Large network of drivers
  • Integrates fully with Toast POS
  • Big portion of the third party delivery market
Read full review
Cons
eTransact x Order Direct
No answers on this topic
Grubhub
  • Quality of couriers is hit or miss
  • Poor customer service
  • Hidden fees
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Return on Investment
eTransact x Order Direct
No answers on this topic
Grubhub
  • We needed to add delivery during the pandemic with fewer people working out of their offices and needing delivery, so this did boost sales
  • Delivery as a service built directly into our app
  • GH integrates into Toast POS and this saves labor
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ScreenShots

Order Direct by eTransact Screenshots

Screenshot of Branded white-label order + delivery technologyScreenshot of Screenshot of