Ethico Hotline Case Management vs. NeoCase

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ethico Hotline Case Management
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
The vendor describes the features of the ComplianceLine Compliance Hotline service: All calls answered LIVE (no call queues used) 24/7/365 Custom call greeting and directives ensure calls are handled in the user's preferred way Online case management for reporting and analysis (MyCM) Each actionable report is quality reviewed International access via direct toll-free or international toll-free Web reporting forms for flexible case intake…
$0
Functionality
NeoCase
Score 8.0 out of 10
N/A
NeoCase, headquartered in France, offers HR case management, employee self-service system, and employee knowledgebase to enterprises.
$100
per month
Pricing
Ethico Hotline Case ManagementNeoCase
Editions & Modules
Lite
$0
Functionality
Basic
1,500
Employee Count
Business
20,000
Employee Count
Enterprise
100,000
Employee Count
Neocase
$100.00
per month
Offerings
Pricing Offerings
Ethico Hotline Case ManagementNeoCase
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsComplianceLine is committed to making expert, caring, empowering compliance solutions available to every leader who cares about their people, risks, reputation, and culture no matter your size. Standard features, service, and contract terms at each Edition tier beat the pricing offered by cold, care-less vendors and beat the features of cut-rate, budget substitutes. While each product edition is scoped to provide the highest possible ROI to ethics experts who see the return on a strong ethics & compliance program, the range of both configurations and pricing tiers puts you in control of the features
More Pricing Information
Community Pulse
Ethico Hotline Case ManagementNeoCase
Best Alternatives
Ethico Hotline Case ManagementNeoCase
Small Businesses
Bonterra Apricot
Bonterra Apricot
Score 9.2 out of 10
Bonterra Apricot
Bonterra Apricot
Score 9.2 out of 10
Medium-sized Companies
TIBCO® BPM Enterprise
TIBCO® BPM Enterprise
Score 7.0 out of 10
TIBCO® BPM Enterprise
TIBCO® BPM Enterprise
Score 7.0 out of 10
Enterprises
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
Infor Human Resources
Infor Human Resources
Score 7.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Ethico Hotline Case ManagementNeoCase
Likelihood to Recommend
-
(0 ratings)
8.0
(1 ratings)
User Testimonials
Ethico Hotline Case ManagementNeoCase
Likelihood to Recommend
Ethico
No answers on this topic
NeoCase
Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.
Read full review
Pros
Ethico
No answers on this topic
NeoCase
  • Neocase allows for case tracking and metrics reporting.
  • Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
  • Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.
Read full review
Cons
Ethico
No answers on this topic
NeoCase
  • There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
  • Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers
Read full review
Return on Investment
Ethico
No answers on this topic
NeoCase
  • Transition to Shared Service environment for 32 entities
  • Streamlined request management
  • User satisfaction
Read full review
ScreenShots

Ethico Hotline Case Management Screenshots

Screenshot of Issue Volume DashboardScreenshot of Issue Type DashboardScreenshot of Issue Category DashboardScreenshot of Reporter Type DashboardScreenshot of Issue Details ViewScreenshot of Issue Activity View