Ethico Hotline Case Management vs. SAP NetWeaver BPM

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ethico Hotline Case Management
Score 0.0 out of 10
Enterprise companies (1,001+ employees)
The vendor describes the features of the ComplianceLine Compliance Hotline service: All calls answered LIVE (no call queues used) 24/7/365 Custom call greeting and directives ensure calls are handled in the user's preferred way Online case management for reporting and analysis (MyCM) Each actionable report is quality reviewed International access via direct toll-free or international toll-free Web reporting forms for flexible case intake…
$0
Functionality
SAP BPM
Score 7.0 out of 10
N/A
SAP NetWeaver Business Process Management is a business process management offering and application infrastructure. It supports joint modeling of processes, central process execution via a Java-based engine, provision of interfaces for users, and integration of business rules into processes.N/A
Pricing
Ethico Hotline Case ManagementSAP NetWeaver BPM
Editions & Modules
Lite
$0
Functionality
Basic
1,500
Employee Count
Business
20,000
Employee Count
Enterprise
100,000
Employee Count
No answers on this topic
Offerings
Pricing Offerings
Ethico Hotline Case ManagementSAP BPM
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeOptionalNo setup fee
Additional DetailsComplianceLine is committed to making expert, caring, empowering compliance solutions available to every leader who cares about their people, risks, reputation, and culture no matter your size. Standard features, service, and contract terms at each Edition tier beat the pricing offered by cold, care-less vendors and beat the features of cut-rate, budget substitutes. While each product edition is scoped to provide the highest possible ROI to ethics experts who see the return on a strong ethics & compliance program, the range of both configurations and pricing tiers puts you in control of the features
More Pricing Information
Community Pulse
Ethico Hotline Case ManagementSAP NetWeaver BPM
Features
Ethico Hotline Case ManagementSAP NetWeaver BPM
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Ethico Hotline Case Management
-
Ratings
SAP NetWeaver BPM
10.0
2 Ratings
25% above category average
Dashboards00 Ratings10.02 Ratings
Standard reports00 Ratings10.02 Ratings
Custom reports00 Ratings10.02 Ratings
Process Engine
Comparison of Process Engine features of Product A and Product B
Ethico Hotline Case Management
-
Ratings
SAP NetWeaver BPM
10.0
2 Ratings
18% above category average
Process designer00 Ratings10.02 Ratings
Process simulation00 Ratings10.02 Ratings
Business rules engine00 Ratings10.02 Ratings
SOA support00 Ratings10.02 Ratings
Process player00 Ratings10.02 Ratings
Support for modeling languages00 Ratings10.02 Ratings
Form builder00 Ratings10.02 Ratings
Model execution00 Ratings10.02 Ratings
Collaboration
Comparison of Collaboration features of Product A and Product B
Ethico Hotline Case Management
-
Ratings
SAP NetWeaver BPM
10.0
2 Ratings
18% above category average
Social collaboration tools00 Ratings10.02 Ratings
Content Management Capabilties
Comparison of Content Management Capabilties features of Product A and Product B
Ethico Hotline Case Management
-
Ratings
SAP NetWeaver BPM
10.0
2 Ratings
21% above category average
Content management00 Ratings10.02 Ratings
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User Ratings
Ethico Hotline Case ManagementSAP NetWeaver BPM
Likelihood to Recommend
-
(0 ratings)
10.0
(3 ratings)
Likelihood to Renew
-
(0 ratings)
7.0
(1 ratings)
Support Rating
-
(0 ratings)
5.0
(1 ratings)
User Testimonials
Ethico Hotline Case ManagementSAP NetWeaver BPM
Likelihood to Recommend
Ethico
No answers on this topic
SAP
It is well suited when we need to integrate business processes with SAP ERP and SAP CRM - the solution can be integrated with business rules/procedures defined in SAP ERP/CRM and NetWeaver can be used to monitor the rules and flag off exceptions. When there are multiple workflows running, it tends to slow down running of these processes. Also, it entirely depends on SAP portal for it to run efficiently.
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Pros
Ethico
No answers on this topic
SAP
  • Virtual paper trail. Iterations of process and current documentation are all stored as "artifacts", leaving a great trail.
  • Configuration of users. BPM somewhat magically determines which users will be impacted and automates rules.
  • A pro (that is also a con) is the design interface. If you know what you are doing, it is incredibly powerful and malleable.
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Cons
Ethico
No answers on this topic
SAP
  • Live readings would be nice.
  • Easier to maneuver
  • Work with all systems with the press of one keystroke
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Likelihood to Renew
Ethico
No answers on this topic
SAP
As a big fan of SAP in general, the BPM solution fits right in with all the other things SAP does well, and does it with incredible efficiency
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Support Rating
Ethico
No answers on this topic
SAP
We have our own tech support for systems, I would say they probably could use more training on it, I don't really think it's anything regarding the SAP system, but more the knowledge they have on the system itself. It seems to take longer for them to fix any issues we may come across.
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Alternatives Considered
Ethico
No answers on this topic
SAP
I found the initial setup of NetWeaver is much simpler than other products especially in an SAP environment where we have SAP ERP/HRM/CRM as it can be well integrated with other SAP products. The only drawback is the need/dependency on SAP Portal. It is better suited in an environment where SAP ERP is running.
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Return on Investment
Ethico
No answers on this topic
SAP
  • Helped us harness integrated benefit from having SAP ERP/CRM by leveraging NetWeaver to define business processes/rules and monitor exceptions
  • Did not have any negative experience except for the fact that at times when multiple rules run, it can be somewhat slow
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ScreenShots

Ethico Hotline Case Management Screenshots

Screenshot of Issue Volume DashboardScreenshot of Issue Type DashboardScreenshot of Issue Category DashboardScreenshot of Reporter Type DashboardScreenshot of Issue Details ViewScreenshot of Issue Activity View