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etracker vs. Manhattan Active Customer Engagement

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    etracker

    Score9 out of 10
    N/Aetracker is a web optimization solution.  The vendor says their customers use this solution for visitor statistics, usage analysis and gain information regarding visitor origin. This solution includes a set of website optimization tools that include: Web analysis and online marketing in real-time Satisfaction analysis through visitor surveys and feedback button Mouse tracking to uncover user experience obstacles App tracking for the assessment of the…N/A

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A
    Pricing
    etrackerManhattan Active Customer Engagement
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    etrackerManhattan Active Customer Engagement
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    etrackerManhattan Active Customer Engagement
    Testing and Experimentation
    Comparison of Testing and Experimentation features of etracker and Manhattan Active Customer Engagement
    Feature
    etracker
    8.8
    1 Ratings
    5% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    a/b experiment testing9.01 Ratings00 Ratings
    Split URL testing8.01 Ratings00 Ratings
    Multivariate testing8.01 Ratings00 Ratings
    Multi-page/funnel testing8.01 Ratings00 Ratings
    Cross-browser testing8.01 Ratings00 Ratings
    Test significance9.01 Ratings00 Ratings
    Advanced code editor9.01 Ratings00 Ratings
    Page surveys9.01 Ratings00 Ratings
    Visitor recordings9.01 Ratings00 Ratings
    Preview mode9.01 Ratings00 Ratings
    Test duration calculator9.01 Ratings00 Ratings
    Experiment scheduler9.01 Ratings00 Ratings
    Experiment workflow and approval9.01 Ratings00 Ratings
    Dynamic experiment activation9.01 Ratings00 Ratings
    Server-side tests9.01 Ratings00 Ratings
    Mutually exclusive tests9.01 Ratings00 Ratings
    Audience Segmentation & Targeting
    Comparison of Audience Segmentation & Targeting features of etracker and Manhattan Active Customer Engagement
    Feature
    etracker
    9.0
    1 Ratings
    3% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Standard visitor segmentation9.01 Ratings00 Ratings
    Behavioral visitor segmentation9.01 Ratings00 Ratings
    Traffic allocation control9.01 Ratings00 Ratings
    Website personalization9.01 Ratings00 Ratings
    Results and Analysis
    Comparison of Results and Analysis features of etracker and Manhattan Active Customer Engagement
    Feature
    etracker
    9.1
    1 Ratings
    5% above category average
    Manhattan Active Customer Engagement
    -
    Ratings
    Heatmap tool9.01 Ratings00 Ratings
    Click analytics9.01 Ratings00 Ratings
    Scroll maps9.01 Ratings00 Ratings
    Form fill analysis9.01 Ratings00 Ratings
    Conversion tracking9.01 Ratings00 Ratings
    Goal tracking9.01 Ratings00 Ratings
    Test reporting9.01 Ratings00 Ratings
    Results segmentation9.01 Ratings00 Ratings
    CSV export10.01 Ratings00 Ratings
    Experiments results dashboard9.01 Ratings00 Ratings
    Best Alternatives
    etrackerManhattan Active Customer Engagement
    Small Businesses
    Google Optimize
    Score6.7 out of 10
    Simplify360
    Score7.8 out of 10
    Medium-sized Companies
    AB Tasty
    Score8.6 out of 10
    Customer.io
    Score9.1 out of 10
    Enterprises
    Google Content Experiments (discontinued)
    Score7.3 out of 10
    SAP Service Cloud
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    etrackerManhattan Active Customer Engagement
    Likelihood to Recommend
    9.0
    (2 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    etrackerManhattan Active Customer Engagement
    Likelihood to Recommend
    Etracker GmbH
    It is a pretty solid tool and resource for probably most companies and gives some really good insight
    Incentivized
    Read full review
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Pros
    Etracker GmbH
    • Issue tracking
    • Resolving it in timely manner
    • Email notifications for deadline approaching
    Incentivized
    Read full review
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Cons
    Etracker GmbH
    • It could be more customizable at times.
    Incentivized
    Read full review
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Likelihood to Renew
    Etracker GmbH
    I would love to use and recommend this.
    Incentivized
    Read full review
    Manhattan Associates
    No answers on this topic
    Alternatives Considered
    Etracker GmbH
    I like etracker better than Bound. I feel the UI and info are easier and cleaner.
    Incentivized
    Read full review
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Return on Investment
    Etracker GmbH
    • I was not involved in cost of the eTracker so really can't determine the ROI.
    • But for a project manager, I would love to use this product again.
    Incentivized
    Read full review
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    ScreenShots