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Everbridge IT Alerting vs. JAMS Incident Management

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Everbridge IT Alerting

    Score9 out of 10
    N/AEverbridge's IT Alerting system is an IT alert and incidment management system allowing deployment of a predefined business process to alert personnel and create the necessary bridging and orchestration to address the threat.N/A

    JAMS Incident Management

    N/AN/AJAMS Incident Management is incident alerting and on-call escalation software for IT operations teams. The platform receives alerts from monitoring tools, email, webhooks, and an application programming interface (API), then notifies and escalates to designated responders until an incident is acknowledged.

    $40

    per month 5 users

    Pricing
    Everbridge IT AlertingJAMS Incident Management
    Editions & Modules
    No answers on this topic
    Starter
    $8
    per month per user
    Professional
    $18
    per month per user
    Enterprise
    Contact Sales
    per year for organizations needing 25+ users
    Offerings
    Pricing Offerings
    Everbridge IT AlertingJAMS Incident Management
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—A 14-day trial is available before getting started. Higher tiers add channels, integrations, and capacity for teams. Annual pricing saves $2/user.
    More Pricing Information
    User Ratings
    Everbridge IT AlertingJAMS Incident Management
    Likelihood to Recommend
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Everbridge IT AlertingJAMS Incident Management
    Likelihood to Recommend
    Everbridge
    Targeting people (or their SIM cards to be specific) in a specific area and warning them about a hazard in their neighbourhood is the intended use, and it executes that perfectly. In addition we have implemented the traveller alert where we can send messages to all Icelandic SIM cards present inside another Country (another Country code), and send them messages about f.ex. terrorist attack and provide guidelines about where they shoud seek assistance if needed. A slight minus here is that you can only address entire countries, where it might be useful to have next level of area codes.
    Incentivized
    Read full review
    JAMS Software
    No answers on this topic
    Usability
    Everbridge
    I would really like to have easier reporting. What warnings were issued, when, and received by how many, by operator or area etc..
    Incentivized
    Read full review
    JAMS Software
    No answers on this topic
    Support Rating
    Everbridge
    The support team has been very supportive, but there is only so much they can do, and of course sometimes things take a bit too long for my impatience.
    Incentivized
    Read full review
    JAMS Software
    No answers on this topic
    Alternatives Considered
    Everbridge
    I have reviewed quite a few at conferences, but none to the depth of installation and use.
    Incentivized
    Read full review
    JAMS Software
    No answers on this topic
    Return on Investment
    Everbridge
    • The government has the duty to equip itself with a mechanism to warn its people. It has allocated that duty to us, and we have chosen Everbridge to provide us the tool for that duty. It is very well suited to fulfill that role.
    Incentivized
    Read full review
    JAMS Software
    No answers on this topic
    ScreenShots

    JAMS Incident Management Screenshots

    Screenshot of Dashboard