EverydayHero Pro (discontinued) vs. Qtego

The system is pretty well-suited to the purpose we use it for, where a group of individual volunteers are raising funds for a specific event campaign. We have only had 2 other users attempt to use it to raise funds in a true peer-to-peer manner, and neither was successful. It seems it is a little difficult and time-consuming for the end user to set up and share.

Incentivized

We used it for mobile bidding at our annual fundraiser. They are also a part of the check-in process. They made both the auction and the check-in process so much easier at the event. We did not use it for donations last year but we absolutely will this year. I personally don't see where it could apply to our company outside of our event, but we will continue to use them for the gala for sure!!

Incentivized

• Detailed reporting.
• Tracking by individual.
• Individual fundraising pages we can control.

Incentivized

• Excellent customer service
• Great on-site support
• Platform is easy to use

Incentivized

• Setup is a bit complex.
• Fees are expensive.
• Tracking performance is limited to individuals, can't see the whole team without downloading all activity on the campaign.

Incentivized

• Entering the information can be a bit tedious, but I will know what expect and to plan for this year

Incentivized

I've not successfully accessed any support for this software, even from the invoicing team.

Incentivized

We have previously used Mobile Cause to manage this campaign, and while Mobile Cause is slow to pay and makes frequent accounting mistakes, the end user experience was better (according to the users) and it cost our organization less. However, everydayheroPro integrates with our Blackbaud software (sort of) and Mobile Cause did not.

Incentivized

• Allows us to manage this specific campaign fairly easily.
• Reporting is difficult to interpret.
• Cost is high.

Incentivized

• More people bidding
• Check-in process at the event was smoother
• Volunteers were more comfortable with the registration/check-in process
• No negative impact

Incentivized