eVoice vs. F5 BIG-IQ Centralized Management

If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.

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F5 BIG-IQ Centralized Management works perfectly in Software upgrades and simple daily changes. We are successfully using it to create and or delete objects. It doesn`t works well when we need reports. I usually have to create custom scripts to get a list of objects, for example. Performance is also something that could be improved in Big-IQ

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• Low Pricing.
• Ease of use.
• Professional voicemail.

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• Common system level changes like cipher suite customization, ssh protocol settings etc can be pushed to all F5 gear through one click of a button
• Enterprise standard templates for profiles/protocols etc., can be efficiently managed across F5 gear through a single interface

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• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

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• There a lack of the going forward to next
• The second site product does not do what we need and we are forced to write our own scripts
• Many of the alerting that was in enterprise management is no longer in F5 BIG-IQ Centralized Management

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There is some room for improvement around RBAC. The access to certain features, options and menus is not straightforward and not that granular.

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I feel pinning policies are killing you guys when it comes to being able to add multiple LTMs that have different naming conventions.

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The support is a bit complex and not straightforward. It seems there aren't many engineers supporting this platform. There are many components in the solution that makes it complex for troubleshooting. Documentation needs to be more in depth, and I have opened a few cases around cluster sync issues and objects stalled. In the end I was able to find and fix the problem.

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I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

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Of all the centralized Management platforms I have ever used, BIG-IQ is the worst. It constantly breaks and requires fixing in some way or another.

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• Value for money.
• Great option regarding ROI.
• It creates a better way to connect.

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Independently Invited by TrustRadius

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• Cut costs by requiring less manual hours to manage F5 OS installations
• Great monitoring and alerting tool for general F5 gear health
• Provides critical information for capacity planning of the F5 resources

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info