eVoice vs. Hiya Connect

If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.

Incentivized

Hiya Connect is well suited for any company or organization that is looking to increase its brand recognition with their customer or client base. The difference between unbranded vs. branded outbound calls is great considering many people would not pick up a call from a number they do not trust or recognize. It's important for the client to know from what organization and from where the call is coming.

Incentivized

• Low Pricing.
• Ease of use.
• Professional voicemail.

Incentivized

• Branded Calling
• Spam Prevention
• Improve Connect Rates

Incentivized

• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

Incentivized

• Integrations with dialers
• More robust reporting
• Email notifications

Incentivized

Hiya Connect is really easy to implement and use. The dashboard and analytics on the website are easy to use and understand. The implementation period took less than a week -- it was as seamless as it can get.

Incentivized

I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

Incentivized

We selected Hiya Connect because it had the best contract and cost structure.

Incentivized

• Value for money.
• Great option regarding ROI.
• It creates a better way to connect.

Incentivized

• Higher connect rates
• Increase in meeting conversions
• Increase in prospect trust

Incentivized