eVoice vs. HyperOffice Enterprise Collaboration Suite

If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.

Incentivized

It is well suited for the medium to large companies, where you are managing a large amount of data and files. Least suited for the small companies or startups.

• Low Pricing.
• Ease of use.
• Professional voicemail.

Incentivized

• Simple interface which makes it easy to operate.
• Great Features to facilitate the needs.

• The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
• I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
• The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.

Incentivized

• Takes time to learn the functionalities.
• A bit pricey for small companies.
• Extra help required to learn.

I've heard good things about the customer support team of HyperOffice but never had any experience myself.

I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.

Incentivized

The platform is easy-to-use and helpful in managing projects. Additionally, email-based communication and updates are great.

• Value for money.
• Great option regarding ROI.
• It creates a better way to connect.

Incentivized

• Definitely. Got more features than expected for the price plan. Props to the team for that.