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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    eVoice

    Score9 out of 10
    N/AFor business owners, eVoice is presented as an affordable, reliable and flexible phone system, by J2 Global / Ziff Davis. eVoice now includes services from the former Onebox, which was also a J2 Global brand.N/A

    Piano Activation

    Score8.5 out of 10
    N/APiano Composer, from Piano Software in New York, allows users to design, test, deploy, and manage audience experiences based on scenarios, rules, triggers, and conditions, all without IT. It presents out of the box loyalty and engagement solutions, and allows users to engage customer segments on the content they find most interesting and valuable - based on page attributes, metadata, or URL conditions.N/A
    Pricing
    eVoicePiano Activation
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    eVoicePiano Activation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    eVoicePiano Activation
    Call Management
    Comparison of Call Management features of eVoice and Piano Activation
    Feature
    eVoice
    8.8
    1 Ratings
    7% above category average
    Piano Activation
    -
    Ratings
    Answering rules9.01 Ratings00 Ratings
    Call recording9.01 Ratings00 Ratings
    Call park8.01 Ratings00 Ratings
    Call screening9.01 Ratings00 Ratings
    Message alerts9.01 Ratings00 Ratings
    VoIP system collaboration
    Comparison of VoIP system collaboration features of eVoice and Piano Activation
    Feature
    eVoice
    8.8
    1 Ratings
    10% above category average
    Piano Activation
    -
    Ratings
    Video conferencing9.01 Ratings00 Ratings
    Audio conferencing9.01 Ratings00 Ratings
    Video screen sharing8.01 Ratings00 Ratings
    Instant messaging9.01 Ratings00 Ratings
    Mobile apps
    Comparison of Mobile apps features of eVoice and Piano Activation
    Feature
    eVoice
    9.0
    1 Ratings
    13% above category average
    Piano Activation
    -
    Ratings
    Mobile app for iOS9.01 Ratings00 Ratings
    Mobile app for Android9.01 Ratings00 Ratings
    Best Alternatives
    eVoicePiano Activation
    Small Businesses
    CallFire
    Score9.7 out of 10
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Medium-sized Companies
    Fuze
    Score8.2 out of 10
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    Enterprises
    Cisco Unified Communications Manager (Call Manager)
    Score8.3 out of 10
    Microsoft Dynamics 365 Marketing
    Score8.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    eVoicePiano Activation
    Likelihood to Recommend
    9.0
    (2 ratings)
    9.0
    (1 ratings)
    User Testimonials
    eVoicePiano Activation
    Likelihood to Recommend
    Ziff Davis Inc
    If you are looking for a strong product that is highly customizable, Onebox is a great choice. It can be difficult to navigate, but almost every feature you would need is included somewhere.
    Incentivized
    Read full review
    Piano Software
    Piano Composer is well suited to news publishers in particular currently, but in theory this tool could be used by any organisation that relies on a paywall or advertising to generate revenue. Their increasingly powerful segmentation tool would also be very useful to many companies, as you can target particular users very easily or rely on their algorithms to do it for you and learn to optimise over time. I also think that if you have a sales pipeline/funnel that you want to nurture users through, Piano Composer can help you to do that.
    Incentivized
    Read full review
    Pros
    Ziff Davis Inc
    • Low Pricing.
    • Ease of use.
    • Professional voicemail.
    Incentivized
    Read full review
    Piano Software
    • Very easy to use interface
    • Powerful algorithms to improve targeting
    • Great engagement with clients about improvements and future roadmaps
    Incentivized
    Read full review
    Cons
    Ziff Davis Inc
    • The scheduling is very granular, but the interface for setting up the schedule isn't the easiest to navigate.
    • I would like the ability to copy or clone schedules. We have 3 different schedules on three different hunt groups and when there are changes to be made, I would like to be able to make the change on one schedule and copy that for another hunt group.
    • The interface for the users to change some of their settings (password, phone, email, etc) isn't very user friendly. I usually have to walk users through changes, and at that point, it is easier for me to just make the changes myself.
    Incentivized
    Read full review
    Piano Software
    • Acquires companies often and integration of these sometimes cause bugs and outages
    • Can be slow to load sometimes
    • Any custom work you need done by their developers takes far too long
    Incentivized
    Read full review
    Alternatives Considered
    Ziff Davis Inc
    I was not an employee when Onebox was selected, but I have used Avaya and Nortel PBXs in the past and while it is not as powerful, it has a lot of great features and a much lower cost of entry.
    Incentivized
    Read full review
    Piano Software
    Optimizely is a great platform for A/B testing with multiple variants and across a range of devices, browsers etc. What makes Piano Composer different is that you can add tests within your flows - specifying exactly where and why you want things to happen, whilst still building the rest of your experiences around this. The other huge benefit to Piano Composer is that it contains their Customer Segmentation engine and processing this data with their proprietary algorithms, so it is taking everything it knows about your users and including this in the segmentation process, which I think it much more powerful.
    Incentivized
    Read full review
    Return on Investment
    Ziff Davis Inc
    • Value for money.
    • Great option regarding ROI.
    • It creates a better way to connect.
    Incentivized
    Read full review
    Piano Software
    • Increased digital subscriptions substantially
    • Enables quick and easy testing, which saves lots of time
    • Is quite expensive as a tool overall, so you need to balance the benefits to the number of users you have
    Incentivized
    Read full review
    ScreenShots