Exabeam Fusion vs. ReliaQuest GreyMatter

As a SIEM tool for investigations, Exabeam is the best in class. The AI assigns numeric values to observed logs them presents high scores to the analyst in a simple dashboard. We can see what is a real threat and ignore so many false positives. Exabeam is the best SIEM was used from an alert fatigue perspective. The simple interface allows other teams not just InfoSec to utilize the tool; helpdesk for asset diagnoses, HR for staffing questions, etc.

Incentivized

Our company generates more than a terrabyte of log a day and it can easily go above 2 TB a day. We were using out of the box SOC Solution from splunk to manage our SOC. We lacked the know how of using splunk and also lacked the staff to keep the product up to date to help us tackle the latest threats. We outsourced our SIEM/SOAR service to RQ and they helped us with creating new use cases which addressed the latest threat to our organization. RQ has people who research the latest threats and helps us keep up to date on the day-to-day security operations. RQ also helps with data onboarding if required. So we would recommend RQ to customers who are short-staffed and who lack personnel who could research security threats to keep your organization safe from threat actors.

Incentivized

• Fast search times, unlike other competing solutions.
• The ability for engineers to obtain access to the command line interface for troubleshooting, at least for on-premise deployments.
• License is suitable for organisations with lots of logs to ingest.
• Hardware required for on premise deployments is well supported.

Incentivized

• SOC service.
• Managed services.
• Correlation searches.

Incentivized

• More and better drop-down menus, some items in threat hunter require you know subsets.
• Less dashboards, combine AA and DL without having separate logins.
• More complete playbooks are already built out. You have the structure set up for templates like malware and phishing, go further and completely build them out from start to finish, most companies would just use them and not personalize their configurations.
• Quarterly health checkup diagnostics of systems sent out to users.

Incentivized

• Some Analysts are relatively fresh to SOC. They sometimes get put into supporting large infrastructures.
• RQ has a ton of correlation searches that they use to provide end-to-end visibility. Most of them can be restructured to get the same results and this can reduce the number of correlation searches.

Incentivized

Exabeam is very good at processing lots of logs without excessive licensing costs. It has a professional support team that's very quick to resolve any issues and provides custom parsers quickly and enables our analysts to search vast data sets without having to wait long for results to be returned. The product is getting more mature with new features every major release.

Incentivized

Exabeam Fusion has so many diffferent out reach meetings, webinars, community virtual coffees, and events that you can always stay abreast of what if happening and get new ideas for use cases. Their support actually answers their phones and can respond in chat instantly. With our cloud deployment Exabeam support teams can instantly see our systems and help us.

Incentivized

Reliaquest is vendor agnostic. They have a lot of correlation searches that they use to provide security for your organizations. Compared to other products we have tried we felt that they are the only company that is doing proper market research on the latest and greatest threat to our vertical and coming out with the latest methods to keep up to date. RQ also has a good leadership structure that we could rely on if we run into any escalations. Compared to other products that we tried they try to work with you holding hands trying to resolve your problems.

Incentivized

• Reduced time to triage alerts.
• Reduced number of alerts which need escalation to senior tiers.
• The ability for analysts to quickly run playbooks for additional information and enrichment.
• Ability to retain data for longer periods for forensics purposes.
• Improved search performance compared with other SIEM solutions.

Incentivized

• RQ's Greymatter content has enriched our SOC experience because we always felt Splunk's out-of-the-box use cases were not sufficient enough to provide end-to-end coverage.
• RQ specializes in a lot of big data solutions so that we can rely on them to help us troubleshoot tasks and also make sure our security solutions are working accurately.

Incentivized