TrustRadius

excentia Admin Tools vs. FlowEQ

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
excentia Admin Tools
Score 7.6 out of 10
N/A
N/AN/A
FlowEQ
Score 10.0 out of 10
N/A
FlowEQ is a provider of workflow automation for teams that need to accelerate their work, without being replaced by a bot. FlowEQ’s Workflow Acceleration Platform helps teams get through high-stake recurring workflows faster, and specializes in complex processes and high-volume workflows that require human judgment, expertise, or empathy at key moments. Its interactive decision trees are used by customer support, operations, and product teams across all industries to improve accuracy and speed…
$34
per month per user
Pricing
excentia Admin ToolsFlowEQ
Editions & Modules
No answers on this topic
Starter
$34
per month per user (up to 5 users)
Team
$64
per month per user (up to 40 users)
Enterprise
Custom
unlimited users
Offerings
Pricing Offerings
excentia Admin ToolsFlowEQ
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Best Alternatives
excentia Admin ToolsFlowEQ
Small Businesses
Stackby
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Score 8.9 out of 10
Stackby
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Score 8.9 out of 10
Medium-sized Companies
CMW Platform
CMW Platform
Score 9.3 out of 10
CMW Platform
CMW Platform
Score 9.3 out of 10
Enterprises
CMW Platform
CMW Platform
Score 9.3 out of 10
CMW Platform
CMW Platform
Score 9.3 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
excentia Admin ToolsFlowEQ
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
Usability
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
excentia Admin ToolsFlowEQ
Likelihood to Recommend
excentia
Admin tools is well suited if the number of tickets in a day is greater than 20-30. Any lesser, this makes no sense. Hence, this will be a good fit for companies that have a size of more than 200 employees
Verified User
Anonymous
Read full review
FlowEQ
No answers on this topic
Pros
excentia
  • Clustering issues
  • Workflows
  • Reports
Verified User
Anonymous
Read full review
FlowEQ
No answers on this topic
Usability
excentia
Great add on features to the existing tool. Could use more features like time tracking which is available on other tools.
Verified User
Anonymous
Read full review
FlowEQ
No answers on this topic
Alternatives Considered
excentia
We use both. Different use cases within the company
Verified User
Anonymous
Read full review
FlowEQ
No answers on this topic
Return on Investment
excentia
  • No impact on numbers, however, it has made working on Jira easier for both admins and the users
Verified User
Anonymous
Read full review
FlowEQ
No answers on this topic
ScreenShots