TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    ExpressVPN

    Score8.2 out of 10
    N/AExpressVPN headquartered in the British Virgin Islands offers privacy and security apps for Windows, Mac, iOS, Android, Linux, and routers.

    $12.95

    per month

    SoftEther VPN

    Score10 out of 10
    N/AN/AN/A
    Pricing
    ExpressVPNSoftEther VPN
    Editions & Modules
    12 Months
    $8.32
    per month
    6 Months
    $9.99
    per month
    1 Month
    $12.95
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    ExpressVPNSoftEther VPN
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsAll plans include all ExpressVPN apps, 24/7 customer support, and high-speed unlimited bandwidth. All plans are covered by a 100% money-back guarantee for the first 30 days of service.—
    More Pricing Information
    Features
    ExpressVPNSoftEther VPN
    Virtual Private Network
    Comparison of Virtual Private Network features of ExpressVPN and SoftEther VPN
    Feature
    ExpressVPN
    8.1
    3 Ratings
    9% below category average
    SoftEther VPN
    9.9
    1 Ratings
    11% above category average
    AES 256-bit Encryption9.03 Ratings10.01 Ratings
    Kill Switch8.33 Ratings10.01 Ratings
    Multi-Platform Support10.03 Ratings10.01 Ratings
    Split Tunneling7.73 Ratings10.01 Ratings
    IP Address Masking7.33 Ratings10.01 Ratings
    No-Logs Policy8.33 Ratings10.01 Ratings
    Multiple Server Locations9.33 Ratings10.01 Ratings
    Automatic Wi-Fi Protection8.33 Ratings10.01 Ratings
    Simultaneous Connections6.73 Ratings10.01 Ratings
    Customer Support Services6.03 Ratings9.01 Ratings
    User Ratings
    ExpressVPNSoftEther VPN
    Likelihood to Recommend
    8.0
    (4 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.3
    (3 ratings)
    -
    (0 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    10.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    ExpressVPNSoftEther VPN
    Likelihood to Recommend
    Kape Technologies
    a colleague using it in china wrote up a detailed report of how he was unable to get out of china with it. he included screenshots and write-ups on his many trials and tribulations of dealing with tech support, trying to get thru the gfw, and he ultimately ended up using another solution altogether which DID work.
    Incentivized
    Read full review
    SoftEther Project
    SoftEther VPN works easily, and extremely well through Azure, client-to-server, and in Layer 3 bridge mode between offices but it is not so easy to use from mobile devices, although we have had success, albeit with difficulty in the configuration.
    Incentivized
    Read full review
    Pros
    Kape Technologies
    • ExpressVPN was easy to install, and simple to connect to a VPN network.
    • ExpressVPN is available for multiple platforms and multiple browsers.
    • The price is reasonable for the added level of security it provides.
    Incentivized
    Read full review
    SoftEther Project
    • It just works—I have never had a single call from a client or end-user complaining that their VPN wasn't working.
    • It can be configured to be super easy for end-users to use—Nearly transparent to them, in fact.
    • It is very lightweight on devices and works extremely fast. So fast, in fact, that about the only issue I ever have with SoftEther VPN are related to users sometimes forgetting they are working remotely.
    Incentivized
    Read full review
    Cons
    Kape Technologies
    • A better price point - it's not prohibitively expensive, but I'm not buying it again at that price point without a pressing need.
    Incentivized
    Read full review
    SoftEther Project
    • We have has some issues where their default port won't connect through an AT&T wireless AP, but creating an exception for it on the AP or changing the port always gets it working.
    Incentivized
    Read full review
    Likelihood to Renew
    Kape Technologies
    It's efficient and useful at what it does.
    Incentivized
    Read full review
    SoftEther Project
    No answers on this topic
    Usability
    Kape Technologies
    Engineering team members can work from remote locations which helps companies to reduce their operational costs. It is easy to use so team members don't have to spend any extra time to use this. It helps team members access web pages which are otherwise not available due to location restrictions.
    Incentivized
    Read full review
    SoftEther Project
    No answers on this topic
    Performance
    Kape Technologies
    More or less above average
    Incentivized
    Read full review
    SoftEther Project
    No answers on this topic
    Support Rating
    Kape Technologies
    Never used the support
    Incentivized
    Read full review
    SoftEther Project
    No answers on this topic
    Alternatives Considered
    Kape Technologies
    nord was a player, too, but we buy both nord and expressvpn now. we have tried sort of a hodge-podge of all the typical commercial vendors out there. If I Was to compare them all, they'd all be approximately a rating of "meh", 50-50. I'm not a fan of any. We also tried self-hosting vpn's but that requires local tech staff we don't want to have to focus on having.
    Incentivized
    Read full review
    SoftEther Project
    I had experienced several reliability issues soon after Pertino VPN-as-a-Service was acquired by Cradlepoint where the service would go down for a supposed update but would be down for long periods. And that was just one of several issues that caused me grief. I started looking around for a suitable replacement and came across SoftEther VPN, a project by the University of Tsukuba, Japan, quite by accident. I fell in love with its ease of implementation, low device cost, ease of Admin control, and ease of use for end-users, in addition to its near-zero downtime reliability, and the fact that I have total control over its operation and maintenance.
    Incentivized
    Read full review
    Scalability
    Kape Technologies
    Excellently well engineered.
    Incentivized
    Read full review
    SoftEther Project
    No answers on this topic
    Return on Investment
    Kape Technologies
    • My customers are happy that I am using every security measure available. Increased sales.
    • Productivity has not decreased, while security level has increased.
    • The initial cost was reasonable.
    Incentivized
    Read full review
    SoftEther Project
    • I went from a Pertino/Cradlepoint VPN-as-a-Service requiring no hardware to a SoftEther VPN Client/Server configuration and that required the purchase of a tiny server to run SEVPN. It could have been a Linux box or Windows and I chose Windows, so there was a minimal cost for the Windows 10 device but it eliminated the monthly service cost and has historically been far more reliable.
    • We went from about $12/user/month on Cradlepoint perimeter81 to $0/user/month after about a $500 investment in hardware, so just one of my clients has been saving $300/month after the initial $500 for the "Server" device.
    Incentivized
    Read full review
    ScreenShots