ExtremeCloud IQ vs. Gluware

In complex environments where redundancy is required or a high density of client devices is in use. It is helpful to small enterprises with limited IT staff, as once the auto-provisioning is set up with AP templates, it means APs can be installed by non-IT staff. Licensing can be complex due to all the models, but the ability for co-term licenses to end on the same expiry is essential.

Incentivized

• GTAC support is excellent; they understand the issue and do not hesitate to help in detail.
• The layout is very intuitive and easy to use, especially the templating of switch port types. It makes it simple to use context-based names so the purpose of the port can be understood.
• The auto channel selection now works very well, including the SDR dual 5GHz mode.

Incentivized

• Licensing as a whole is a nightmare. If you have a device RMA'd - you have to email their licensing team to have the device license transferred to your new hardware. Licensing renewals are also a pain, as oftentimes they don't have the licenses correctly tied to each device you own. Definitely the biggest issue I have with ExtremeCloud IQ Networks
• Hardware is tied to you once you purchase it, so there is no resale market/secondary market for the devices you purchase - should you try to sell them when they're end of life within your organization

Incentivized

Being a web platform, it is very easily accessible. The user interface is very simple, intuitive, and visually well-designed. The learning to use it was very quick and can be done even without specific user manuals. Access to the analytics and troubleshooting tools is also extremely intuitive and very well-crafted.

Incentivized

I previously used Aruba APs in the early 2010s - but have no other experience since then

Incentivized

• Extreme has allowed us to significantly reduce the time required for incident resolution.
• Close to zero-touch greatly enhanced our business.

Incentivized