Eyerys vs. Public Cloud

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Eyerys
Score 0.0 out of 10
N/A
A VOC software, Eyerys is a customer feedback solution for contact centres, and end-to-end customer experience programmes. It is offered by Smoke Customer Intelligence, a company that works with executives, managers and leaders to craft improved customer experience and measure objective performance across teams and departments.N/A
Public Cloud
Score 9.1 out of 10
N/A
N/AN/A
Pricing
EyerysPublic Cloud
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EyerysPublic Cloud
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Features
EyerysPublic Cloud
Cloud Management
Comparison of Cloud Management features of Product A and Product B
Eyerys
-
Ratings
Public Cloud
8.6
1 Ratings
2% below category average
Cloud Management Security00 Ratings9.11 Ratings
Automation and Orchestration00 Ratings7.31 Ratings
Cost Management00 Ratings9.11 Ratings
Cloud Management Performance Monitoring00 Ratings8.21 Ratings
Governance and Compliance00 Ratings8.21 Ratings
Resource Management00 Ratings9.11 Ratings
Systems Integration00 Ratings9.11 Ratings
Best Alternatives
EyerysPublic Cloud
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User Ratings
EyerysPublic Cloud
Likelihood to Recommend
-
(0 ratings)
9.1
(1 ratings)
User Testimonials
EyerysPublic Cloud
Likelihood to Recommend
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Infomaniak Network
Best suited for environments where there are standard processes and no scope for customization and not suitable for industries where the business processes are dynamic and prone to changes frequently. Also, where the users are already experienced or users of SAP would help to easily help to adopt the cloud approach.
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Pros
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Infomaniak Network
  • Scalability
  • Cost Savings
  • Increased Flexibility
  • Improved Safety
  • Ease of Data migration with the help of migration cockpit
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Cons
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Infomaniak Network
  • Additional processes
  • Better UI
  • Access
Read full review
Alternatives Considered
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Infomaniak Network
Read full review
Return on Investment
Smoke Customer Intelligence (PTY) Ltd
No answers on this topic
Infomaniak Network
  • Less infrastructure
  • Quick and easy
  • Post-go-live maintenance
Read full review
ScreenShots

Eyerys Screenshots

Screenshot of Dashboarding for the management of key metricsScreenshot of Real-time notifications of low scoring surveys, managed within Eyerys for root cause measurement and resolutionScreenshot of Detailed sentiment analysis on both text and verbal comments for deeper customer insightScreenshot of A survey wizard for building surveys across digital and voice channels