Facebook Messenger

Facebook Messenger

23 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Facebook Messenger	Score8.1 out of 10	N/A	Messenger by Facebook (Meta) is a customer communication technology that enables users to find deals, make reservations and provide customer support by chatting with customers, from Messenger.	N/A

Pricing

Facebook Messenger

No answers on this topic

Pricing Offerings
Facebook Messenger
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

No setup fee

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Community Pulse
Key User Insights
	Facebook Messenger
Considered Both Products	Meta Platforms Inc Verified User Chose Facebook Messenger Facebook Messenger is very similar to what we use on Instagram, it just depends what platform your followers are on Incentivized Helpful? Verified User Chose Facebook Messenger Facebook Messenger trumps every applications indicated as it is by far the easiest to use and user friendly which even elderly or a child can use. Incentivized Helpful? Verified User Chose Facebook Messenger For communication within the Meta and Facebook framework, Facebook Messenger is the way to go. While moving things to one of the third-party apps makes sense for customers or clients who are fully bought-in, there's no need to go outside of the FB app. Especially for … Incentivized Helpful? Verified User Chose Facebook Messenger Facebook Messenger is a more popular chat solution and allows you to reach clients more quickly compared to whatsapp. I've found whatsapp to be a little fraudulent around contact information and people not known to me reaching out. Facebook Messenger has moments of this too but … Incentivized Helpful?
	Would buy again
	No answers on this topic
	Delivers good value for the price
	No answers on this topic
	Happy with the feature set
	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic
	Implementation went as expected
No answers on this topic

Best Alternatives
	Facebook Messenger
Small Businesses	GoTo Connect Score8 out of 10
Medium-sized Companies	Quadient Inspire Score9.5 out of 10
Enterprises	Quadient Inspire Score9.5 out of 10
All Alternatives	View all alternatives

User Ratings
	Facebook Messenger
Likelihood to Recommend	8.3 (4 ratings)
Usability	9.0 (3 ratings)

User Testimonials
	Facebook Messenger
Likelihood to Recommend	Meta Platforms Inc I would really recommend facebook messenger to my colleague as this has been by far the easiest communication application. Incentivized Verified User Read full review
Pros	Meta Platforms Inc Video calls File share Incentivized Verified User Read full review
Cons	Meta Platforms Inc more control of video settings more control of audio settings Incentivized Verified User Read full review
Usability	Meta Platforms Inc Simple interface, easy to use in mobile or web format. There are little things worth tweaking, as always, but they also have frequent app updates to squash bugs and keep things caught up with current UX trends. It is easily accessible in the Facebook app and in its own app, making it quick to use Incentivized Verified User Read full review
Alternatives Considered	Meta Platforms Inc Facebook Messenger is very similar to what we use on Instagram, it just depends what platform your followers are on Incentivized Verified User Read full review
Return on Investment	Meta Platforms Inc efficiencies improved quick file sharing Incentivized Verified User Read full review
ScreenShots