Facebook Messen-yeah
March 26, 2024

Facebook Messen-yeah

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Facebook Messenger

Facebook Messenger has become a critical tool for my business in making regular contact with clients, identifying their needs, quickly staying in touch for bookings and for sharing feedback and information. The service provides a great system to share files and data as well. Most of the demographic of my clientele are using the service so it becomes a key tool
  • Video calls
  • File share
  • more control of video settings
  • more control of audio settings
  • efficiencies improved
  • quick file sharing
Facebook Messenger is a more popular chat solution and allows you to reach clients more quickly compared to whatsapp. I've found whatsapp to be a little fraudulent around contact information and people not known to me reaching out. Facebook Messenger has moments of this too but it is less regular

Do you think Facebook Messenger delivers good value for the price?

Yes

Are you happy with Facebook Messenger's feature set?

Yes

Did Facebook Messenger live up to sales and marketing promises?

Yes

Did implementation of Facebook Messenger go as expected?

Yes

Would you buy Facebook Messenger again?

Yes

Facebook Messenger serves my business for quick client interaction and for timely updates. The software allows me to share to one of many people and receive feedback quickly to keep working. The ability to see people available is also key in creating even further efficiencies. I also love file sharing through the platform