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FacilityBot vs. IBM Maximo Real Estate and Facilities

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    FacilityBot

    Score10 out of 10
    N/AFacilityBot is a messaging-first smart facilities management system, designed to make interactions as convenient as possible for all users. FacilityBot has features of a mobile CMMS system such as fault reporting, preventive maintenance checklists, and asset management, and it also allows flexible configurations, such as configurable request forms and workflows, that allow adaption to an organisation’s unique building workflows. The digital connection established with building occupants also…N/A

    IBM Maximo Real Estate and Facilities

    Score9 out of 10
    N/AIBM Maximo Real Estate and Facilities (formerly Tririga) is an integrated workplace management system (IWMS) supporting facilities management, real estate portfolio management, space management, and environmental / energy management.N/A
    Pricing
    FacilityBotIBM Maximo Real Estate and Facilities
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    FacilityBotIBM Maximo Real Estate and Facilities
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    User Ratings
    FacilityBotIBM Maximo Real Estate and Facilities
    Likelihood to Recommend
    10.0
    (1 ratings)
    10.0
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    Availability
    -
    (0 ratings)
    10.0
    (1 ratings)
    Performance
    -
    (0 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    7.0
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Product Scalability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    FacilityBotIBM Maximo Real Estate and Facilities
    Likelihood to Recommend
    FacilityBot
    Facilities Managers spend their days ensuring that the building operations are running smoothly and efficiently. Using FacilityBot helps them to digitize their FM workflows so that can manage their time more easily and effectively. It's all about working smarter, not harder! The asset management function of FacilityBot is also beneficial and useful. The tool also provides easy-to-read statistics reports for users.
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    IBM
    It is great for organizations who have complex data or large amounts of data. For an organization that has small amounts of data or very simple processes TRIRIGA might be too much. It can handle small data and processes but the costs of implementing and supporting might be greater than the reward that would be provided. It also has a lot of room to grow. You can utilize existing forms and business objects or you can custom build new ones to fit business needs.
    Incentivized
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    Pros
    FacilityBot
    • Fault Reporting
    • Asset Management
    • Preventive Maintenance
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    IBM
    • Diverse categories of requests available
    • Ability to be as descriptive as possible without character limit
    • Ease of mass resource assignment for tasks
    • Ease of mass maintenance task/request printing work orders
    • Clean site layout that is easy to navigate
    Incentivized
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    Cons
    FacilityBot
    • Limited checklist templates
    • To have extension for the free trial
    • There is room for improvement in terms of customization of simple reports.
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    IBM
    • In order to get into the back end and manage spaces, there are too many "clicks" and pop up boxes to get to the area that is needed, which causes delays and confusions.
    • It can be a bit slow when processing requests, pulling up maps.
    • Trigia holds a lot of information, which is good but it could be easier to get to at times.
    Incentivized
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    Usability
    FacilityBot
    No answers on this topic
    IBM
    I give it this rating because it has more than one way to get to most forms but it can be hard to navigate if you don't know the terms TRIRIGA uses. Also being a new developer can bring up issues with not knowing exactly where certain things are found. The documentation doesn't help too much sometimes since the TRIRIGA community is pretty small.
    Incentivized
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    Reliability and Availability
    FacilityBot
    No answers on this topic
    IBM
    In the almost 7 months I have been working on my current project there has been exactly one unplanned outage. This was in the QA environment during data migration and was caused by a workflow that was circular and self referencing which caused the processing JAVA memory to spike, not resolve and then crash the server.
    Incentivized
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    Performance
    FacilityBot
    No answers on this topic
    IBM
    TRIRIGA does a good job of this, being a server based web application it is like other web based systems so it's not as fast as a client server application or a local system but it is very consistent across locations and for different roles and employees. This does allow consistent use no matter where people are located. It also does a fair job of notifying the user when it is loading with the spinning circle or hour glass. The reports can get fairly complex but native TRIRIGA reports perform well even when they are complex. They can be a little slow if they are fetching 100's of 1000's of rows but this doesn't take more than 10 or so seconds. I have yet to write a native report that takes more than 20 seconds and that 20 second report is getting data from 4 BO's and nets over 130K rows.
    Incentivized
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    Support Rating
    FacilityBot
    No answers on this topic
    IBM
    The process does seem to take some time and has to go through a preset escalation process. IBM does a good job of communicating through the process, it just seems to take it's natural course.
    Incentivized
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    Implementation Rating
    FacilityBot
    No answers on this topic
    IBM
    Do research on the client processes and determine which modules need to be implemented and in which order they should be implemented in.
    Incentivized
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    Alternatives Considered
    FacilityBot
    FacilityBot replaced multiple layers of coordination and communication between users and subcontractors. There are many facilities management systems that are not user-friendly on the market. Most of them do not support multiple communication methods and are costly. Unlike FacilityBot, the implementation wasn't as straightforward. In terms of features, not many are as feature-rich as FacilityBot.
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    IBM
    Much faster web based program with more category options and ease of mass batch printing.
    Incentivized
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    Scalability
    FacilityBot
    No answers on this topic
    IBM
    TRIRIGA can be split into many servers and is easily scaled over multiple environments. TRIRIGA is also capable of being implemented on multiple operating systems and a wide range of environments with different database management systems. This makes it easy for clients to choose since they can choose vendors they have previous relationships with or are required to use for various reasons.
    Incentivized
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    Return on Investment
    FacilityBot
    • Quick and prompt fault reporting and tracking
    • Save cost and resources
    • FacilityBot also provides simple and evaluated statistics
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    IBM
    • It's a positive and works well with the business.
    • It doesn't "stand out" from competitors but has great potential if updates were establisthed.
    • The pros outweigh the cons when using Tririga.
    Incentivized
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    ScreenShots